Category Archives: academics

Research update #28: Value vs Values

Looking over the suggestions for the types of sub-questions I might consider, I noticed that in one of them that it was unclear whether it referred to value (in terms of worth) to the institution or values (in terms of principles/beliefs).

My intention was value (worth), as this seems to me to be an important thing for TEL edvisors to demonstrate in terms of being seen to merit our place in the institution. Thinking about values (principles/ethics) though and how they might shape a teacher’s perception of whether TELedvisors are here to help them with teaching & learning or whether they (we) are more like cogs in the institutional machine, sent to give them extra work to do or judge their work.

Because I think it’s reasonable to say that there is a divide between the management/executive level of the institution and the teachers. Brew et al (2017) probably bring this into the sharpest relief, exploring the four key ways that teachers respond to (and generally ignore) initiatives from management. Thirty plus years of NeoLiberalism and the progressive shift to a culture of managerialism in H.E. have seen any number of changes wrought by management and change fatigue is well recognised in the sector. (Dobson, 2000; Trowler, 2014; McInnis, 1998)

The relationships between TELedvisors and the Institution and TELedvisors and teachers are quite different and I don’t think I’ve paid this enough attention until now. While TELedvisors rely on the understanding of ‘the institution’ to support our roles and practices, their (our) day to day practice relies far more on building relationships with teachers. If teachers aren’t confident that our values are aligned in terms of prioritising scholarship over the broader institutional financial imperatives, building this trust can be a challenge. (This of course presumes that these academics/teachers have these values in the first place and aren’t more interested in pursuing their research, students be damned. I still choose to believe that the majority do care about their teaching)

In a nutshell, when I look more deeply at what perceptions are held by whom, I think I’ll be looking for different things from different sources. I need to not make this explicit and provide people the opportunity to answer without being led, but I suspect that these factors will be significant.

Coming to the Pat Thomson question of the week – “The feedback that helps me most is…” the conversation that lets me chew over my thoughts and raises questions and ideas that weren’t even necessarily meant. When I asked which meaning of value had actually been intended, the discussion moved to concepts and approaches of teaching but the value/values seed had already taken root. (Maybe down the track something will click into place with concepts and approaches as well – I have a new paper to explore on the subject at least)

One side thought that I suspect I already know the answer to – I have a strong urge to say “we” and “our” when discussing TELedvisors but I think I need to get into the habit of referring to them/us in the third person. Perhaps less so in a blog post but almost certainly in actual academic writing, so maybe it would be best to just do that here anyway.

Thoughts on: The Herckis research in progress into barriers to TEL in Higher Ed

L. Herckis, personal communication, July 10, 2017

I’ve been banging on about this a bit here recently but that’s only because I’m enjoying the new perspective on this issue, which is kind of at the heart of my day to day work and my own research. Unlike most if not all of the other research that I’ve read in this space, this comes from an anthropological background and seems far more interested in looking beyond what academics say to explore what they actually mean when it comes to talking about their teaching and learning (and particularly TEL and innovation practices).

I don’t think that people often go out of their way to be deliberately deceptive in the way they discuss or think about their teaching practice (we have committees and office politics for that – zing) but I think we all also like to consider ourselves as the heroes of our own narratives and this can get in the way of truly understanding what (or who) gets in the way of innovation and iteration. (I don’t believe in change for change’s sake either, just to be clear – I think it’s just as important to identify and celebrate the things that we do that works and support them, but that’s a matter for another day)

As a baby researcher (no, that sounds weird, let’s try pre-researcher – presearcher?) and one with minimal knowledge of anthropology, I won’t presume to comment on the methodology, suffice to say it seems sensible  – mixed method including an ethnographic observation, surveys and interviews – and appears to already be yielding interesting results in the early phases of the work and analysis.

Given that this is research in progress, I’ll just highlight what I’ve found to be key points so far.

The author mentions ‘refinement’ as a stage in the innovation process – which I would take to be an evaluation and iteration/modification process – which is nice but it seems to be so rarely implemented formally that it might be nice to break this into these two parts. More than anything though, these challenges indicate to me that there might need to be support from someone (or a team) that is able to offer a more holistic perspective on an innovation process – I would suggest, unsurprisingly, working collaboratively with an education design support unit (TEL edvisors if you will), so that some of the issues relating to the transitions to different stages of the process are mitigated because there is constancy of people involved.

Some nice stuff about the needs for a more collaborative model of teaching innovation. Getting this message across (for me at least) is one of my challenges – I was told pretty categorically this week by a senior member of the exec that teaching is an individual endeavour and that a community of practice is probably a waste of time (that’s paraphrased)

Overall it seems as though this work aims to lead to solid, practical and applicable outcomes. One of my greatest concerns about entering research is whether it might have a practical application, beyond just being a contribution to the wider pool of understanding. Some have told me that the latter is the primary purpose of research, which feels limiting to me so it’s nice to see a different take.

Many factors identified that impact of the success of an innovation project, including the very hard to untangle political and psychological. Interestingly, many issues seem resolvable far more simply than one would expect if there are visible career benefits or opportunities to work with respected peers, which makes me think that some of the barriers raised and emphatically identified as insurmountable are largely made of bluster.

Coming back to my earlier comment about the difference between what people say and what they think, Herckis uses techniques from her discipline to cleverly swerve around this. Framing questions in terms of ‘what would your (very similar to you) colleague think about this issue?’ lets people filter out their own personal biases and answer a question more objectively. Perhaps it lets them move past the need to be the hero of their own story and be consider it from a slightly more critical perspective.

I might just summarise the rest of what I’ve found to be the most interesting and revealing findings to date.

After surveying participants about their attitudes to SoTL (and SoTEL) and their perceptions of their institutions attitudes to the same, it emerged that the gap between these attitudes worked in different ways, depending on whether you are an early career teacher or a senior one. I have to note that different institutions have different organisational structures for their academics and there is more to this than simply being an early or late career teacher. Being more research oriented or having tenure, for example, are obviously going to shape attitudes and behaviours as well and there are always going to be a raft of local cultural factors at play too. That said, the fact that there are differences in outlook based on this seems like a pretty big deal.

When early career teachers feel that the institution values teaching less than they do (significantly), they are less inclined to innovate. With senior teaching academics however, in this instance they are more likely to do so, perhaps because they see it as their duty to help the institution raise the bar. This sounds somewhat like a question of power or privilege – don’t want to rock the boat vs not having to care – and probably more than anything else in this paper has started me thinking that different approaches need to be taken in my teaching/TEL edvisor role with junior and senior staff.

A couple of final factors come to play more than I had considered – and this is perhaps a disadvantage of my outsider role. While the ever-present time, capability and resourcing issues are at the forefront of academic resistance to revising their approaches to teaching and innovation, the prospect of working on this with an esteemed colleague, of future professional opportunities or of receiving good press can push these concerns to the background.

An overemphasis on student satisfaction measurements was identified as a major barrier, the fact that many (untrained) teachers lean very heavily on how they were taught, misalignments between institutional change and teaching needs and a belief that there is little to be learnt from teaching approaches in other disciplines also all crop up. Almost all of which I put down to issues surrounding culture, ultimately.

Definitely looking forward to the next phases of this particular research and working out how to make use of it in practice.

 

 

 

 

 

Research update #24: The community

I mentioned recently that I’d come across some interesting anthropological research suggesting that the key reason that academics rarely innovate their teaching is fear of looking foolish in front of their students. There was a whole thing about it in the Times Higher Education at the time and it sparked some interesting discussion in the TEL edvisors SIG forums. Media being media of course, it was far from the whole story and the researcher – Lauren Herckis – was able to help correct the story a week later.

Anyway, one of my favourite parts of the PhD (thanks once more Pat Thomson) is the peek through the door it offers me to the global community of scholars. (That reads far more pretentiously than is intended). But if I wasn’t working on mine and found this work to be particularly pertinent, I probably wouldn’t have reached out to the author to ask if there is a paper or book or something that this research came from. (As the THE article was remarkably vague on that). Turns out that it’s a work in progress but Lauren was happy to share what they’ve done so far, making the point that the later stages of the research and data analysis are still in train.

I have no illusions that all academics are as generous with their time and work but on the whole, those that I have reached out to that are working in my field have helped me to feel as though I’m part of something bigger. Maybe as a PhD student rather than a rival researcher in competition for research funding it might be different but I haven’t had that sense – it’s really felt more like sharing an interest that perhaps not that many others do.

I’ll probably write something more about the paper in progress shortly – after checking I’m not travelling too far into spoiler town or whatever the academic equivalent is – but I’ve already found it interesting in framing the discussions that I’ve had at work and in trying to better understand some of the (sometimes unfathomable) resistance I encounter to new ideas about teaching and learning. The difference between the ways that attitudes in early career vs senior academics relating the value of teaching overall has particularly given me a lot to ponder.

Building rapport between Educational Developers and Academics/Teachers

Our colleagues in the great white north – the Canadian Educational Developers Caucus – have produced a rich looking guide to building rapport between ed developers and academics/teachers.

I haven’t had a chance to dig into it deeply (it’s more than 100 pages) but this looks pretty valuable.

The guide – and an earlier one called the Education Developers Portfolio – can be found here https://www.stlhe.ca/affiliated-groups/educational-developers-caucus/guides/

Research update #22 – The Outsider

Today’s Pat Thomson inspired post revolves around “Risks I will and won’t take”

Writing about the last paper that I read really brought home to me the fact that I’m looking at and engaging with the world of academia as an outsider, while simultaneously doing an apprenticeship to maybe join it.

I honestly don’t know where I want to end up after I finish my research, I’m rather hoping that the things that I learn and the experiences that I have offer me some signposts. The world of the mind and ideas is clearly appealing and I do feel that education is a noble cause but there are more options out there than universities and I might even be a little old to make a career here now.

But I’m certainly keen to better understand how Higher Ed works and it is a place where I do feel some sense of belonging. Which perhaps gives a lie to the title of this post but we’ll get to that.

So bearing these things in mind and considering that I’m investigating and examining the sector that I work in (and by extension, if not literally, the people I work with), I’m conscious of the impact that my words can have professionally. (I’m certainly more conscious of this now that I realise that this isn’t simply a digital diary but some people actually read it – thanks, by the way, I hope it’s of some value to you). One thing that I’ve been seeing in my research and in wider conversations is that words have significant impact in this world – if you’ve ever killed an hour or two of a meeting in an ongoing debate about which term to use and which term is completely inappropriate I think you’ll know what I mean. Which places me in the invidious position of trying to critically analyse the teaching practices of people that I work with or that I might one day work with. In a utopian world, this would be recognised as scholarship and a respectable pursuit of knowledge, whatever the findings are. Or, at this stage, whatever my half-baked opinions are. The pragmatic reality though is that there will probably be things that I have to say that people won’t want to hear and they could have a concrete impact on future employment prospects.

I have no doubt that many academics would genuinely believe themselves when they say – ‘if you construct a robust enough argument supported with sufficient evidence, I’m happy to have that conversation’ but we’re all human and even if it is only on a subconscious level, saying the wrong thing might leave a mark. As a professional staff member and not ‘part of the tribe’, this applies doubly I suspect, again, regardless of the best intentions.

So what risks will I and won’t I take? I’m not sure yet but I know that I did some significant modifying of some of the language that I used in my last post to tone it down – though I think it actually reads better as a result. One thing I’m noticing more and more in the papers that I’m reading is there is very little written that is directly critical of the teaching practices of other academics – maybe I just haven’t read enough yet, maybe this is simply good, objective research practice or maybe there is similarly an element of professional caution.

Thoughts on: Responding to university policies and initiatives: the role of reflexivity in the mid-career academic (Brew, Boud, Lucas & Crawford, 2017)

Is academia a workplace like any other? Going by the normalisation of academic staff attitudes towards organisational policies and initiatives displayed in this paper, it’s hard to believe so. As a professional staff member in a H.E institution it’s kind of fascinating to see a discussion of ignoring policy and procedures treated as a norm that management needs to work harder to mitigate – ideally by offering the staff greater incentives to comply. Maybe we also see it in the higher levels of the entertainment industry, where top stars are feted to keep the show running. If politics is showbiz for ugly people, is academia showbiz for clever people?

Brew, Boud et al explore these attitudes using the lens of Archer’s modes of reflexivity (2007) to try to better understand how mid-career academics’ preferences for reflecting on and responding to the world help to define the way they respond to policies and initiatives in their institutions. This is an interesting angle to take, particularly as they are able to use it to formulate some potential actions that management can take in the formulation of these policies etc to get greater buy in. The authors interviewed a diverse set of 27 mid-career (5-10 years experience) academics in research intensive universities in the UK and Australia and categorised their responses to policies/initiatives as aligning with one of the following four modes of reflexivity:

Communicative reflexivity: exhibited in people whose internal conversations require completion and confirmation by others before resulting in courses of action

Autonomous reflexivity: exhibited in those who sustain self-contained internal conversations, leading directly to action

Meta-reflexivity: characterised by internal conversations critical of one’s own internal conversations and on the look-out for difference in the social world around them

Fractured reflexivity: internal conversations intensify distress and disorientation rather than leading to purposeful courses of action (p.3)

A question that concerned me throughout however – and it was acknowledged at the end by the authors – was whether the authors identified these people as having one of these orientations before seeing if their attitudes or actions matched them. They did not – instead they mapped the individuals to these modes based on their attitudes and actions and accept that this is a relatively subjective approach to have taken. In the case of several participants, they even found that different things that they said in the course of their interview aligned to most or all of the four modes. As a series of signposts however, these modes generally appear to have stood up to scrutiny and reasonably reflect the set of different responses taken by the academics.

Some choice examples, including some transcripts:

A change that affected Shaun was degree accreditation by a professional body. This was deemed necessary to ensure continued student applications. His courses did not address the competencies needed in the degree. The consequence of this was that his teaching was taken away… Shaun describes this as a critical incident in his career:

[It was a] slap in the face, because an external accrediting body didn’t think my knowledge area was necessary to produce this… degree, as opposed to a university standing up and going, well no the tail doesn’t wag the dog, this is what we think is important to become a university graduate and that should inform what becomes a practitioner (Shaun, Aus, HS, SL, M, L.344-352) (P.5-6)

And this:

William refers to ‘red tape’ that surrounds teaching describing initiatives requiring writing learning outcomes and conforming to graduate outcome statements as ‘a fashion, a fad’ (L.257)

And Shaun again:

there are some faculty research priorities… which were suggested as being pillars that we had to try and perform under. I couldn’t tell you what they are, I haven’t paid attention to them because I remember looking at them and going, my area doesn’t fit under them. (p.8)

Now of course I’ve taken the more dramatic examples but there are many more that broadly paint a picture indicating that the academics in the study take a fairly self-centric viewpoint and few give much thought to bigger picture issues and needs in the institution. This isn’t to say that there aren’t also many instances of mystifying and seemingly counterproductive policies and procedures being put into place and the authors suggest that some academics would be better engaged if these were explained/justified more effectively.

Sensitivity to the ways in which those demonstrating communicative reflexivity work to maintain the status quo and the difficulties they appear to have in responding to change would suggest that attention needs to be paid to providing academics with thorough rationales for policy changes and that opportunities for these to be debated need to be provided. How such policies fit in with and/or enhance existing practice need careful consideration if they are to be implemented successfully. (p.11)

These people and those people who engage in meta-critical reflexivity, where they are able and willing to question their own internal conversations appear to be the easiest to work with in this space.

the people whose mode of reflexivity is meta-reflexivity could be the most helpful in policy implementation as their focus is likely to be on the smooth and equitable functioning of the university community as a whole. Harnessing the critical capacities of such academics and their concern for their fellow workers can be a useful asset for sensitive managers concerned to implement new initiatives (p.11)

When dealing with the autonomous reflexives, those people who – to paraphrase – pretty much just do whatever they feel is right – things get harder. (There is certainly never any question of entertaining the prospect that this behaviour is flawed)

for academics demonstrating autonomous reflexivity, teaching and learning policies are likely to pose the greatest challenges particularly if they are seen to take time away from research. For successful implementation, such people are likely to need incentives in terms of furthering their careers. (p.11)

The authors appear to largely give up on working with the final category, the fractured reflexives, those who struggle to deal with change at all

Academics whose mode of fractured reflexivity makes them unable to move forward may need professional counselling (p.11)

As a professional staff member – I would’ve said non-academic but have a particular dislike of defining things by what they are not – these descriptions do all ring true and something that I’ve been keenly aware of since I started this research (and long before, really) is that the question of culture in academia is a massive factor in the success or failure of innovation and change. In some ways this hangs on the question of whether academia is just another job – I’d be surprised to find anyone inside who would agree with that idea and maybe they’re right but maybe we also need to find a middle ground which recognises that complete autonomy and/or academic freedom simply isn’t a realistic expectation in the modern age – perhaps unless you’re working for and by yourself.

 

 

 

 

 

 

 

Thoughts on: The Dynamics of Social Practice; Chapter 6 Circuits of Reproduction (Shove et al, 2012)

This chapter seemed to take forever to work through, possibly because a bit of life stuff came up in the interim but it’s also at the more complex end of the discussion. It concludes the overall examination of the dynamics of social practice and in some ways felt like a boss level that I’d been working up to. Most of the chapter made sense but I must confess that there is a page about cross-referencing practices as entities that I only wrote “wut?” on in my notes. Maybe it’ll make more sense down the road.

The good news is that there was more than enough more meaningful content in this chapter to illuminate my own exploration of practices in my research and it sparked a few new stray ideas for future directions. There’s a decent summary near the end of the chapter that I’ll start with and then expand upon. (The authors do great work with their summaries, bless them)

In this chapter we have built on the idea that if practices are to endure, the elements of which they are made need to be linked together consistently and recurrently over time (circuit 1). How this works out is, in turn, limited and shaped by the intended and unintended consequences of previous and co-existing configurations (circuit 2). Our third step has been to suggest that persistence and change depend upon feedback between one instance or moment of enactment and another, and on patterns of mutual influence between co-existing practices (circuit 3). It is through these three intersecting circuits that practices-as-entities come into being and through these that they are transformed. (p.93)

So let’s unpack this a little. There are a number of reciprocal relationships and cycles in the lives of practices. The authors discuss these in two main ways – through the impact of monitoring/feedback on practices (both as individual performances and larger entities) and also by cross-referencing different practices (again as performances and entities)

Monitoring practices as performances

A performance of a practice will generate data that can be monitored. It might be monitored by the practitioner (as a part of the practice) and it might also be monitored by an external actor that is assessing the performance or the results/outputs. (This might be in an education/training context or regulatory or something else). This monitoring then informs feedback which improves/modifies that performance and/or the next one/s and so the cycle continues. In some way, potentially, in every new performance, the history of past performances can help refine the practice over time.

This isn’t all that evolves the practice; materials, competences and meanings play their part too, but it is a significant factor.

Monitoring, whether instant or delayed, provides practitioners with feedback on the outcomes and qualities of past performance. To the extent that this feeds forward into what they do next it is significant for the persistence, transformation and decay of the practices concerned… self-monitoring or monitoring by others is part of, and not somehow outside, the enactment of a practice (what are the minimum conditions of the practice?) is, in a sense, integral to the performance. Amongst other things, this means that the instruments of recording (the body, the score sheet, the trainee’s CV) have a constitutive and not an innocent role. (p.83-4)

So far, so good. This also makes me think that many practices are made up of elements or units of practice – let’s call them steps for simplicity. The act of monitoring is just another step. (This does take us into the question of whether it is a practice or a complex/bundle of practices – like driving is made up of steering, accelerating, braking, signalling etc – but nobody says they’re going out accelerating)

Monitoring practices as entities

Looking at a practice as an entity is to look much more at the bigger picture of the practice.

the changing contours of practices-as-entities are shaped by the sum total of what practitioners do, by the variously faithful ways in which performances are enacted over time and by the scale and commitment of the cohorts involved. We also noticed that practices-as-entities develop as streams of consistently faithful and innovative performances intersect. This makes sense, but how are the transformative effects of such encounters played out? More specifically, how are definitions and understandings of what it is to do a practice mediated and shared, and how do such representations change over time (p.84)

An interesting side-note when considering the evolution of practice is the contribution of business. This example was in a discussion of snow-boarding

As the number of snowboarders rose, established commercial interests latched on to the opportunities this presented for product development and profit (p.85)

This ties back to the influence of material elements (new designs and products in this case) on shaping a practice.

Technologies are themselves important in stabilising and transforming the contours of a practice. In producing snowboards of different length, weight, width and form, the industry caters to – and in a sense produces – the increasingly diverse needs of a different types of user… Developments of this kind contribute to the ongoing setting and re-setting of conventions and standards. (p.85)

This in turn brings up back to one of the other key roles played by monitoring (and feedback) in terms of practices as entities, which is describing and defining them. The language that is used to describe a practice and its component parts and also to define what makes good practice is of vital importance in determining what a practice is and what it becomes.

…if we are to understand what snowboarding ‘is’ at any one moment, and if we are to figure out how the image and the substance of the sport evolves, we need to identify the means by which different versions of the practice-as-entity relate to each other over time. Methods of naming and recording constitute one form of connective tissue. In naming tricks like the ollie, the nollie, the rippey flip and the chicken salad, snowboarders recognise and temporarily stabilize specific moves. Such descriptions map onto templates of performance- to an idea of what it is to do an ollie, and what it means to do one well… in valuing certain skills and qualities above others, they define the present state of play and the direction in which techniques and technologies evolve. (p.85)

So clearly, monitoring and description and standardisation/regulation and the dissemination of all of this is hugely important on practices. Interestingly, a Community of Practice for TEL edvisors that I’ve started recently had our first webinar yesterday looking at the different standards that Australian universities have for online course design. It probably merits a blog post of its own but I guess it’s a good example of what needs to happen to improve Technology Enhanced Learning and Teaching practices.

The final piece of the puzzle when it comes to monitoring – which ties back to our webinar nicely once more – is mediation.

Describing and materializing represent two modes of monitoring in the sense that they capture and to some extent formalize aspects of performance in terms of which subsequent enactments are defined and differentiated. A third mode lies in processes of mediation which also constitute channels of circulation. Within some snowboarding subcultures, making and sharing videos has become part of the experience. These films, along with magazines, websites and exhibitions, provide tangible records of individual performance and collectively reflect changing meanings of the sport within and between its various forms. Put simply, they allow actual and potential practitioners to ‘keep up’ with what is happening at the practice’s leading edge(s) (p.86)

I find the fact that monitoring/documenting and sharing the practice is considered an important part of practice quite interesting. Looking at teaching, I’ve tried to launch projects to support this in teaching but management levels have not seen value in this. (I’ll just have to persevere and keep making the argument).

There’s another nice description of the role of standards

…standards, in the form of rules, descriptions, materials and representations, constitute templates and benchmarks in terms of which present performances are evaluated and in relation to which future variants develop (p.86)

The discussion of the role of feedback notes that positive feedback can be self-perpetuating, in “what Latour and Woolgar refer to as ‘cycles of credibility’ (1986). Their study of laboratory life showed how the currencies of scientific research – citations, reputation, research funding – fuelled each other. In the situations they describe, research funding led to research papers that enhanced reputations in ways which made it easier to get more research funding and so on” (p.86)

Ultimately, feedback helps to sustain practices (as entities) by keeping practitioners motivated.

At a very basic level, it’s good to know you are doing well. Even the most casual forms of monitoring reveal (and in a sense constitute) levels of performance. In this role, signs of progress are often important in encouraging further effort and investment of time and energy (Sudnow, 1993). The details of how performances are evaluated (when how often, by whom) consequently structure the careers of individual practitioners and the career path that the practice itself affords. This internal structure is itself of relevance for the number of practitioners involved and the extent of their commitment (p.86)

Cross-referencing practices-as-performances

The act of participating in a performance of a practice means that it has been prioritised over other practices – the time spent on this performance is not available to the others.

…some households deliberately rush parts of the day in order to create unhurried periods of ‘quality’ time elsewhere in their schedule. In effect, short-cuts and compromises in the performance of certain practices are accepted because they allow for the ‘proper’ enactment of others (p.87)

Shove et al examine the importance of time as a tool, a coordinating agent that helps in this process. In a nutshell, it is a vital element of every practice and shapes the interactions between practices (and also practitioners). They move on to explore the change from static ‘clock-time’ to a more flexible ‘mobile-time’. Their argument is essentially that our adoption of mobile communication technologies (i.e. smart phones) is giving us a more fluid relationship with time because we can now call people on the fly to tell them that we are running late.

However some commentators are interested in the ways in which mobile messaging (texting, phoning, mobile emailing) influences synchronous cross-referencing between practices (p.88)

I’ll accept that mobile communication is changing the way we live but I’m not convinced that it is having the impact on practices that the authors suggest. Letting someone know that you’re running late particularly doesn’t change what is to be done, it just pushes it back. Perhaps letting someone know of a change of venue has more impact, in that it would allow a practice that might not otherwise have occurred to do so, but this doesn’t strike me as something that would happen regularly enough to change our concepts of time or practice.

The authors express this somewhat more eloquently than I:

But is this of further significance for the ways in which practices shape each other? For example, does the possibility of instant adjustment increase the range of practices in which many people are involved? Does real-time coordination generate more or less leeway in the timing and sequencing of what people do? Are patterns of inattention and disengagement changing as practices are dropped or cut short in response to news that something else is going on? Equally, are novel practices developing as a result? In thinking about these questions it is important to consider how technologies of ‘micro’-coordination relate to those that operate on a global scale (p.89)

Another significant idea that this generated for me was that the things that we do shape our world because we design and modify our world to suit the things that we do. This then may change our ability to do those things and we enter a cycle where practice shapes environment shapes practice etc.

Or as the authors put it:

we have shown that moments of performance reproduce and reflect qualities of spacing and timing, some proximate, some remote. It is in this sense that individual practices ‘make’ the environments that others inhabit (p.89)

I guess then, the real question is how we as TEL edvisors can make this work for us.

Cross-referencing practices-as-entities

This is the section that lost me a little but parts made sense. It’s something to do with the way that separate practices might be aggregated as part of a larger issue – such as eating and exercise both sit within this issue of obesity. Clearly obesity isn’t a practice but it does encompass both of these practices and creates linkages that wouldn’t necessarily otherwise be there. This happens in part by tying in monitoring and creating a discourse/meaning attached to them all.

The authors refer to this combination of the discourse and the monitoring via measurement technologies as “epistemic objects, in terms of which practices are conjoined and associated, one to another” (p.92). (And arguably monitoring and discourse create their own cyclical relationship)

They move on to expand the significance of the elements of a practice (material, competence and meaning),

this time viewing them as instruments of coordination. In their role as aggregators, accumulators, relays and vehicles, elements are more than necessary building blocks: they are also relevant for the manner in which practices relate to each other and for how these relations change over time. (p.92)

Writing and reading – as competences rather than practices I guess – occupy a vital space here in terms of the ways that they are vital in the dissemination of practices, meanings and techniques.

They discuss two competing ideas by other scholars in the field (Law and Latour) that posit that either practices need elements to remain stable for significant periods of time to allow practices to become entrenched or that they benefit from changes in the elements that enable practices to evolve. I don’t actually think that these positions are mutually exclusive.

Other thoughts

I jotted down a number of stray thoughts as I read this chapter that don’t necessarily tie to specific sections, so I’ll just share them as is.

Is a technology a material or does it also carry meanings and competences?

Does research culture/practice negatively impact teaching practice? Isolated and competitive – essentially the antithesis of a good teaching culture.

Does imposter syndrome (in H.E. specifically) inhibit teachers from being monitored/observed for feedback? Does rewarding only teaching excellence inhibit academic professional development in teaching because it stops people from admitting that they could use help. Are teaching excellence awards a hangover from a research culture that is highly competitive?
What if we could offer academics opportunities to anonymously and invisibly self assess their teaching and online course design? 

Is Digigogy (digital pedagogy) the ‘wicked problem’ that I’m trying to resolve in my research – in the same way that ‘obesity’ is an aggregator for exercise and eating as practices? I do like ‘digigogy’ as an umbrella term for TEL practices.

Where do TEL edvisors sit in the ‘monitoring’ space of TEL practices?

This ‘epistemic objects – cycle of monitoring/feedback and discourse’ is probably going to play a part in my research somehow. Maybe in CoPs.

So what am I taking away from this?

I guess it’s mainly that there are a lot of different ways in which practices (and performances of practices) are connected which impact on how the evolve and spread. Monitoring and feedback – particularly when it is baked into the practice – is a big deal. The whole mobile time thing feels like an interesting diversion but the place of technology (and what exactly it is in practice element terms) will be a factor, given that I’m looking at Tech Enhanced Learning. (To be honest though, I think I’m really looking at Tech Enhanced Teaching)

In specific terms, it seems more and more like what I need to do is break down all of the individual tasks/activities that make up the practice of ‘teaching’ – or Tech Enhanced Learning and Teaching – and find the cross-over points with the activities that make up the practice of a TEL edvisor. I think there is also merit in looking at the competition between the practices of research for academics and teaching, which impacts their practice in significant ways.

On now to Chapter 7, where the authors promise to bring all the ideas together. Looking forward to it.

 

 

 

 

 

 

 

 

Thoughts on: Thoughts on: The Dynamics of Social Practice: Everyday life and how it changes – Chapter 5 (Shove, Pantzar and Watson, 2012)

This chapter has us looking at the ways that practices can be grouped together, what factors drive these groupings and what impact competition and collaboration between practices has on other practices.

(I’m still mind-mapping the core concepts now before writing these posts and feeling like they’re helping a lot in terms of clarity.)

Shove et al open with more discussion of why they are viewing practices in the simplified way that they are. (In comparison to other theoreticians in the field like Schatzki.) It feels slightly defensive at times but I guess this is what one needs to do when trying a new approach – justify, justify, justify. Their main point is that

by holding fast to this approach we are able to describe historically fluid processes of linkage, disruption and mutual influence and identify instances in which practices become so closely connected that distinctions between them dissolve (p.71)

Their arguments here are making more sense to me as we progress but I’m still going to have to check out the other theorists to see what other angles there are. It does feel more and more however like I can draw pretty heavily on these ideas in how I scaffold my own research. At the moment it seems like I want to catalogue the various practices of TEL edvisors, teachers/academics and maybe institutions (if that isn’t too broad) in pursuit of understanding of the relationships between these practices and to find areas where they can be improved or better supported. I had a Skype chat with my supervisor last week and he doesn’t seem to have any urgency in my work – I’m not sure what to make of this. I get that this is my work and I need to drive where it is going and I don’t want to be told what to do but I’m still feeling rather unguided.

In terms of how practices are grouped, the authors suggest that there are bundles and complexes.

Just as elements are linked together to form recognisable practices, so practices link, one to another, to form bundles and complease. Bundles are loose-knit patterns based on the co-location and co-existence of practices. Complexes represent stickier and more integrated combinations, some so dense that they constitute new entities in their own right (p.71)

In a nutshell, practices can be linked because a series of them might need to occur in a specific order (such as docking a large ship) and at a certain time or they might need to occur in a given space (like the photocopy room). Or both. Or the practices might be more loosely linked, so that you could do several in succession but it’s not necessary to do so.

The fact that practices occur in the same place could be that this is where the necessary materials are stored – and this is turn could be because this is where the practice(s) need to occur. Cities are considered great for the evolution of practices because “proximity… increases the chances of cross-fertilisation between otherwise unrelated practices” (p.74).

These examples have emphasised collaboration as a key factor in the relationships between practices and this is particularly seen to be the case when considering complexes. (This is also referred to as “blackboxing” in other circles – the practice of driving, comprising a host of mini-practices, is the black box for all of them)

…when practices do come to depend upon each other (whether in terms of sequence, sychronization, proximity or necessary co-existence), they constitute complexes, the emergent characteristics of which cannot be reduced to the individual practices of which they are composed (p.75)

However, on the other side of the coin we have competition. There might be competition for materials, particularly time – I guess time is a material more than anything else – and competition for the attention of the practitioner.

…there are instances in which time-use data reveals what seem to be aggressively competitive moves in which one practice colonizes resources and captures recruits at the expense of another (p.76)

The rise of television in the home from the 1950s onwards is seen as a prime example of this, changing the way that people organise their lives and prioritise practices. These kind of practices come to be referred to as ‘dominant projects’. This mirrors language used elsewhere

  • In innovation studies, the notion of dominant design has been used to explain how certain products and technological solutions define the terms off which others compete (and collaborate)… ‘technological experimentation and competition persists within a product class until a dominant design emerges as a synthesis of a number of proven concepts (p.77)

Initiating change at this point is seen as a challenge, with the authors noting that “breaking through incumbent regimes and overturning dominant designs requires radical rather than incremental innovation (Abernathy and Clark, 1985)” (p.77)

In terms of my own research, where initiating change does seem to be a necessary (or at least desired) outcome, I wonder if I might write up some case studies of successful implementations of change of dominant projects. I’d imagine that before then I’ll want to interview TEL edvisors (and maybe academics – though this may not be necessary) in the course of identifying and defining sets of practices in these various worker domains.

There’s an interesting description of some possible methodologies for analysing the relationships between practices toward the end of this chapter – it’s perhaps still slightly abstract but I’ll include it for further consideration.

Multi-level analyses of stability and change emphasise one-way tracks of path dependence. These do not necessarily exclude parallel accounts of more fluid patterns of multi-sited anchoring. However each approach draws attention to significantly different forms of positive and negative interconnection. The first highlights competitive relations and their impact on the selection environments of the future. The second suggests that webs of co-dependence are not evenly arranged, that they include nodes, knots, relays and points of convergence and amplification, and that the emergence of dominant systems and projects depends on how practices are linked and not (only) on their capacity to compete. This underlines the importance of identifying and analysing types and combinations of spatial and temporal links while remembering that these connections are living tissue: they do not exist ready-made, but are continually re-woven as practices to be reproduced (Ingold, 2008) (p.79)

There’s a final quote in this chapter that I particularly liked, mainly because it seems highly relevant to an unrelated (I think – though I’m considering whether it might be incorporated into the research in some way, if I can overcome some local barriers) project for academic professional development – STELLAR.

In the first part of this chapter we distinguished between loose bundles and denser, stickier complexes of practice, also describing arrangements in which patterns of sequential order and periodicity combine, and in which serendipity is common. It may be that configurations less constrained by path dependencies or by strict temporal order are better able to accommodate diversion and interruption. In these situations temporary defection, multi-tasking and contamination between practices is perhaps more likely than when practices are held together by strong routines (p.79)

One of the key aims of STELLAR is to support a host of different forms of professional development practice that academics can dip into and out of in their own time. To me, this sounds somewhat in line with this idea.

Thoughts on: The Dynamics of Social Practice: Everyday life and how it changes – Chapter 4 (Shove, Pantzar and Watson, 2012)

Chapter 4 of The Dynamics of Social Practice takes us from the ways that the elements of practices circulate, emerge and disappear to the people that ‘carry’ these practices and some of the reasons that they pick them up and abandon them (or defect from them, to use the preferred terminology of the authors).

After my post on Chapter 3 came in at 3000+ words and took a day and a half to write, I thought I’d look for a new approach for this post. So here’s my mindmap of core concepts that I’m hoping will help me take a bit more of a top down view.

Chapter 4 mindmap

Something that I’ve felt was missing in discussion of practices up until now was the human element, the practitioners. The authors, taking a practise-centric perspective unfortunately refer to practitioners as carriers, which I kind of get from that viewpoint but it still feels wrong. Putting this quibble aside, the authors do identify some valuable issues when it comes to the spread of practices in relation to people, not the least of which being that inequalities of opportunity and access can play a significant role in who becomes a practitioner.

Rather than asking how social and material inequalities restrict the potential for one or another practice to develop, should we not also think about their impact on individual lives and the chances that people have?… It is so in that the chances of becoming the carrier of any one practice are closely related to the social and symbolic significance of participation and to highly structured and vastly different opportunities to accumulate and amass the different types of capital required for, and typically generated by participation (p.61)

The authors lean heavily on Bourdieu here, who I’m yet to really dip into but from what I’ve seen of his work, I think we’re on the same page.

Shove et al discuss the importance of pre-existing networks (and communities of practice) that expose practitioners to new practices. In this particular instance, they frame the discussion in terms of the emergence of the Punk movement.

…critical features, like the diameter of the circle and the density of links within it, proved to be important in allowing rapid interaction between members, establishing patterns of mutual obligation and enabling a productive concentration of energy and effort. The same arrangements that allowed punk practices to emerge also enabled them to take hold and diffuse. In effect, the networks through which punk came into being, and through which its carriers were recruited, were formed by previous interests and affiliations. This suggests that new and emerging practices exploit connections forged and reproduced by practices that co-exist or that went before. Needless to say, these links are not randomly distributed but, in the case of punk, neither were they configured by intent. (p.62)

There’s further discussion later in the chapter about the way that people can belong to multiple communities of practice and that practices can spread between these communities. It’s the last sentence of the quote above though that makes me think the most about how we can make use of these networks to spread new practices. It seems as though working with existing networks might be far more effective than trying to start new ones from scratch. This seems to create challenges in my research, where the nature of academia seems to be that it is regarded as a solitary practice and I’m not sure what these existing networks might be. Hopefully it’s just that it’s harder rather than impossible.

In looking at the work of Brown and Duguid on Communities of Practice, the authors note that “the ties and connections through which practices develop and circulate, and by means of which they reach and capture new recruits, do not necessarily map onto organisational or institutional structures” (p.62) 

I’ve certainly found this to be the case in my workplace, which is why I’ve made a significant effort to connect with my colleagues across colleges and other institutions based on our work types and backgrounds.

Drawing on the work of Wenger, the authors go further, noting that

if communities of practice are born of the experience of doing, they cannot be willed into existence or designed from afar. But it is also puzzling. If communities are defined by the practices in which members engage, can they also act as conduits through which the practices flow? (p.63)

There is also a tipping point where practices are so widespread that surrounding elements (materials, meaning) help to reinforce them.

Where practices are widespread within any group or society, the chances encounter are that much higher. And in situations where participation is simply expected, recruitment follows as a matter of course. There are, in addition, instances in which people are required to adopt or refrain from certain practices by law. There are no laws about showering on a daily basis but the practice has become embedded through material and not only social networks. As a result, people are, in a sense recruited to showering by the design of the bathroom and the products on sale, as well as by the expectations of family and friends (Burke, 1996) (p.63)

This echoes sociomaterial theory, as far as I can see.

Once someone has been exposed to a practice and been recruited to it, the next logical step – if the practice is right for them – is that it becomes part of their ‘career’. They progress from a novice practitioner through a range of performances of the practice, often in the company of other practitioners, to mastery of it. At some point they might even adopt it into their identity, so that they become a full practitioner – like a ‘jazz musician’ or a ‘drugtaker’ – probably both in that specific instance. (oooh, 50’s zinger)

The practicalities of becoming what Lave and Wenger (1991) refer to as a ‘full practitioner’ and the sequences and stages involved vary from one practice to another. This is relevant in that at any one moment, a practice will be populated and carried by people with different degrees of experience and commitment. (p.65)

Shove et al take a brief sidestep at this point to consider the ‘career’ of a practice itself. At times, it feels like they’re trying to be a little too cute/clever with language but I can also see what they’re getting at. It’s essentially the evolution of the practice over time. They discuss the fact that you might expect novices to be try to bend or break a practice with new ideas and approaches, given their lack of reverence for the history of the practice but find that it just as often (if not moreso) tends to be more those that have achieved mastery that are the most at ease with changing things. This makes sense to me, in that you need to know the rules before you can break them. It does suggest that it’s useful to maintain a certain flexibility or fluidity in the definition of a practice, as there will always be changes and permutations as it ages.

The impact of these changes in practices on their associated communities of practice can be significant and amplify the changes – which sometimes then change the communities

Outside the realm of formal organisation, and sometimes within it too, evolving practices routinely change the margins of relevant networks and the scope of who they do and do not include. As snowboarders split away from skiers, new communities of practice formed. Similarly, when practices diffuse through social hierarchies, for instance as people emulate those of higher status, the meaning of participation changes; an influx of new recruits often leads to the exit of others…Patterns of participation matter not only for who gets the opportunity to do what, but for who it is that shapes the future of a practice, and for how individuals are shaped by the experience  (p.66)

The final section of this chapter looks at what happens (and how and why) when practices collapse and experience large scale defections.

Schatzki suggests that judgements about whether practices have died or merely been transformed should reflect the extent and character of change. He provides the following guidance: ‘where multiple mutations are accompanied by continuities in other components, a practice lives on’, but ‘when changes in organisation are vast or wholesale, or a practice’s projects and task are simply no longer carried out, former practices expire’ (2002: 244) (p.67)

They identify three key pathways that reflect change in practices; innovations, fads and fashions.

An innovation is simple – it merely renders a previous practice redundant or inferior. In the UK in the 1950s, 40% of journeys were made by bicycle but over subsequent decades and car culture grew, this shrank to just a few percent.

Fads seemingly spring from the air, recruit a lot of people very quickly but then disappear just as quickly. Shove et al identify three key reasons that fads fail as ongoing practices and use hula-hooping to illustrate their points. The first is that they often lack the depth needed to give people ‘internal reward’ – otherwise known in gamification circles as intrinsic motivators. Once someone has mastered the basics of hula-hooping, there’s little to progress onto and no other practices that connect to the skills that have been developed, such as one might find in gardening or cooking. So there’s also little connection to social meaning or other practices, all three factors making sustainability hard.

To put this observation the other way around, practices are, perhaps ironically, better able to retain commitment when they afford scope for innovation… These interpretations suggest that mass defection is possible, and perhaps even likely, where practices are not consistently internally rewarding, not laden with symbolic significance and not enmeshed in wider networks (p.68)

Fashions though tend not to lead to significant defections or adoptions because they do little in terms of changing underpinning meanings or practices.

Fashions are different in that they are characterized by cyclical processes of substitution: last year’s model is replaced by this year’s design, but in the end and at the level of practice, nothing really changes (p.67)

When examining defection/recruitment, Shove et al are careful to make the point that these things are not necessarily just ‘two sides of the same coin’. The relationship can be more complex than this. Looking at the rise of Internet use in the 1990s, researchers were concerned that the hours being spent were replacing family/social time, without recognising that part of people’s family/social practices were now just being done online.

While it isn’t mentioned in this book, there is a model used to describe change in Education Technology – SAMR. (Substitution, Augmentation, Modification, Redefinition). This seems as though it could be valuable in the way that we discuss social practice theory and particularly changes when looking at TELT practices. I’m not 100% sure how yet but it’s there.

Shove et al raise an interesting question without an answer – in fact it seems virtually impossible to realise but could be highly enlightening.

…what if there were some means of assessing the rates at which individual practices are changing, and hence the relative ‘plasticity or rigidity (lock-in) of the interlocking systems of practice of which society is composed’ (Shove, 2009: 30) …Should such a thing as a societal index of practice transformation exist, it might indicate that certain domains of daily changes are moving more quickly, or are more dynamic than others. It might show that some such changes are necessarily synchronized, or cumulative, and that others are not. As they go about their daily lives, people are unknowingly engaged in reproducing and enacting multiple and varied cycles of change, simultaneously shaping the lives of practices and being shaped by them. (p.69)

I honestly don’t even know where you’d start with this, it seems to operate as such a large scale. Would we measure the number of participants? The complexity of their practices? (This might be achievable across a limited set of practices in TELT perhaps.)

The authors conclude this chapter by noting that our identities and careers shape the practices that we join. They refer to the work of Pred , who sees our lives as revolving around

a handful of ‘dominant projects’, these being inter-linked practices that in combination ‘require that participating individuals expend their labour power or in some other way engage themselves in activity in a given manner, at a given time and place (Pred, 1981: 16) (p.70)

So what have I drawn from this overall and what can I bring into my research? The point about the challenges of imposing a community of practice from above rather than working with existing networks is well taken however one of the challenges that I’m encountering in universities is that those networks of teaching practice are non-existent or hidden. Research is the primary focus of a university – I guess I should say this university as it is an ‘elite’ one – and research is seen as a solitary process, in this school at least. Less so in sciences I’d imagine.

The idea of a career path both for the practitioner and the practice itself is also interesting – I have a feeling that when it comes to TELT practices that this might not necessarily align with the position/status of the academics, so that feels like an area of sensitivity. Fostering and supporting fluidity in the definition of the practice makes sense and so does encouraging innovation.

Fads are something that we’re plagued with in TELT and these frequently come down from on high – MOOCs for example. These are more connected to existing practices and networks though, so maybe fashions is a more accurate term.

The transfer of practices through the multiple communities of practice that practitioners are connected to also makes a lot of sense and I’m sure there must be ways to better make use of this.

(Drawing a mindmap of this chapter was actually a really useful idea – way to go brain)

Finally I guess the question of access and opportunities to engage in practices is certainly something important in my work with TELT practices.

Lots to think about but I’m really enjoying this book.

 

 

 

 

 

Why it’s better to be a TELT Advisor than an Education Advisor

For people working in roles like mine in tertiary education – education designers, academic developers, learning technologists etc – one our greatest challenges is being listened to and having our skills and knowledge recognised.

I think that adopting an overarching term for our roles such as TELT (Technology Enhanced Learning & Teaching) Advisor might be one way to address this.

Celia Whitchurch (2008) describes a sector of the workforce in Higher Education whose day to day work overlaps the teaching and administration areas – the so-called ‘third space professionals’. She refers to a broader set of staff members than I am here – she includes curriculum developers, student study skills advisors and more – but people who support and advise academics/teachers about teaching practices without actually teaching themselves certainly fit well into the third space category.

I’ve been involved in many discussions trying to find an umbrella term for people in these roles – the academic developers (people who train academics in teaching and learning), learning technologists (people who support the use and implementation of educational technology) and education designers/developers (people who help to design and build courses and learning resources). All of these people do more than the minimal descriptions that I’ve offered and the vast majority tend to do all three of these things at different times.

In the course of discussions with my colleagues, we have settled (for now) on Education Advisor as an umbrella term for our roles. Using Advisor rather than Support person was an important distinction for more than a few people because they felt strongly that Advisor puts us on a more equal footing.

We are frequently (but not exclusively) professional staff members which means that while we may have extensive experience in teaching and learning and qualifications to match, in the academic-centric culture of universities, because we are not teaching (or researching), we are not part of the tribe, we are not peers to the teachers we work with. We are Other. Even the academics that move over to roles in this area are sometimes jokingly referred to as having ‘gone over to the dark side’.

On a personal level, none of this bothers me overly. The vast majority of academics that I work with are decent people that appreciate my support and I enjoy the work that I do. Teaching & Learning and Research are the core reasons for being of universities so I can understand how the culture of the institution tends to privilege the people working directly at the chalkface – or Screenface if you will. (And the research-face as well, of course. Yes, this term started well but…).

This culture also means that there is significant pressure on academics to demonstrate their value, both in their research and (to a lesser extent still, sadly) in their teaching practice. Knowledge is the currency of the academic. To admit that you don’t know something is therefore to make yourself vulnerable. It is assumed then that academics are experts in their field (reasonably so) and also in teaching.

The assumed expertise in teaching seems curious in some ways, given that teaching is a profession and a craft in its own right and people working in this area at any level other that higher education are mandated to have relevant qualifications. There are, of course, many fantastic teachers among academics, but it’s often more by luck than design. Some do choose to undertake teaching qualifications or training but in an institutional culture that strongly favours research over teaching, there is little incentive to do so.

Education Advisors however, do tend to have these qualifications and training, as well as years of experience in teaching and learning. In spite of this, there is an intense reluctance from academics to seek or take pedagogical advice from education advisors. I don’t understand why this is but I have some theories. Seeking or taking advice on teaching, I believe, is effectively seen as sending up a signal that they lack some of the core skills that define their value to the university. It might also come down to basic tribalism in some instances – education advisors aren’t in the teaching tribe, they’re professional staff (mostly) and therefore what could they really offer. I’m sure there are other factors and this may not mirror the experiences of all of my colleagues but I’ve had university leaders say to me directly “I’m going to hire an academic to support this project because they understand pedagogy”.

This is where being a TELT advisor is an advantage.

Yes, it grows a little tiresome being seen primarily as the first port of call for technical questions relating to the use of the LMS or the lecture capture system or any of the other institutional ed. tech tools when we know how much more we have to offer BUT academics are far more willing to admit that they need help with education technology than with education. They’re not expected to know the tech and this liberates them to be learners.

TELT knowledge is our ticket to the conversation about teaching and learning in our institutions. Rather than burning energy trying to demonstrate that we know more about teaching and learning than just the TELT side (which, can still be what we make it), we should make the most of our niche.

Another key reason to do this is that the higher up the chain you go in tertiary education institutions, the more excitement there is about ‘innovation’ and the promise of education technology. Sometimes the excitement is because the executive actually see the benefits in teaching and learning terms and sometimes it is because it represents ‘doing something’ (and being seen to be ‘doing something’) and sometimes it is even just a matter of keeping up with the Joneses – or one-upping them. Whatever the reasons, and I hope I’m being pragmatic rather than cynical, being the local ‘experts’ in ed tech and innovation in TELT practices gives us more perceived value in these terms than other teaching support areas and creates more opportunities to do good.

So in a nutshell, we’re better off self-identifying as TELT advisors because it creates a niche, academics are more open to seeking advice and support in areas tied to technology and we sit comfortably in the innovation space, which is so hot right now.

(I’ll concede that it’s a clunky term but I’m yet to hear a better one that truly reflects our knowledge, skills and practices and which keeps the focus on teaching and learning)