Category Archives: attitudes

Thoughts on: 2020 vision: What happens next in education technology research in Australia (Thompson & Lodge, 2020)

The latest issue of AJET (Australasian Journal of Educational Technology) opens with an editorial from two people whose work in the space of TEL I’ve found of interest over the years – Kate Thompson (QUT) and Jason Lodge (UQ).

My entry to this editorial was via a local Higher Ed daily newsletter, the Campus Morning Mail. The title of the entry for it was “For on-line to work, ask the ed-tech experts“. Leaving aside the strange hyphenation of online, this headline led me down the page to see exactly who these ‘ed-tech experts’ are. Apparently the only experts are ed tech researchers. (There is a passing reference to education technologists in the abstract but just one).

I tweeted a few first glance responses – looking back I think they were relatively innocuous:

This was enough to spark some wide-ranging discussions. I think the main issue ultimately was my suggestion that researchers often don’t take a wide or holistic enough view of ed tech and the ed tech ecosystem in institutions (as far as practical implementation goes) and that much of this research is relatively abstract and lab based. Maybe this is slightly unfair but, as someone whose job it is to stay current on ed tech and TEL, I stand by this overall but recognise that it may lack the nuance that was intended.

So let me explain what my concerns are and what I mean.

I believe that discussions and decisions around technologies with a pedagogical focus need to address practical questions of how it can actually get done in a contemporary institution in a way that has significance and meaningful impact.

This is often (not always but frequently) where the thought about the intervention ends. We end up with conclusions along the lines of ‘within the confines of the theoretical framework and recognising that further research is necessary, it appears that ePortfolios benefit learning because of x, y and z. More institutions should implement ePortfolios in context a, b and c’. This, to me, is abstract because while it is important to have this understanding, it almost never offers a path towards this imagined implementation. There’s a big gap between “should” and will.

The process of making meaningful change happen at scale in a Higher Education institution can be an arduous one, shaped by many valid and real factors, that seem to be waved away as the domain of uninformed “decision-makers”, “policymakers”, “economists”, “self-promoters” and “aspiring international keynoters”. The lack of regard in this editorial for anyone who is not an educational researcher clangs loudly against the repeated question about why education researchers don’t play a larger part of the decision making process.

As an education technologist, I recognise myself as one of these ‘others’. My colleagues in learning (etc) design and academic development areas I would suggest are the same. We possess significant expertise that comes from the varied pathways we took into this field, as well as from the practical work we do day in and day out relating to supporting teaching and learning in practice across many educators, disciplines and situations. We are frequently the bridge between many parts of the organisation – teaching and non-teaching – which gives us rare insights into the bigger picture. As professional staff however, we tend to be excluded from undertaking research and contributing to the literature.

What I’d love to see are three things:

  • Meaningful, respectful conversations between education researchers and edvisors to foster understanding of each other does and contributes
  • Genuine research collaborations between education researchers and edvisors
  • Greater use of relevant, evidence based research in institutional operations.

I bump into the frustrations of people in institutions about the pace of change or progress on implementations on a daily basis. I know how easy it can be to attribute these to personal motives rather than deal with the reality of complex systems – I’ve done it myself in the past, to my embarrassment now. The best way forward in my view is with more mutual understanding and respect.

Reflecting on: The Academic/Professional divide

YouTube captioning tries so hard but sometimes it doesn’t quite get there

I ran a webinar for the ASCILITE TELedvisors network on Thursday, with a focus on Academic Developers. One of the things that I’m enjoying most about the research process is the way that it lets you put the existing research literature and your own ideas to the test.

Of the three broad edvisor types that I believe reasonably sum us up (Academic Developers, Learning Designers, Education Technologists), it seems that ADs are the most clearly defined. I’d suggest that this is because they are almost entirely academic roles, which makes it much easier for ADs to undertake research relating to their work. One of my go-to references has been the International Journal of Academic Development. I’ve never come across a journal for educational technologists.

Based on the literature, my experiences and those of my colleagues, I’d say that one of the biggest barriers to effective collaboration between edvisors and academics is the academic/professional divide. I’d characterise this as an underlying tribalism that comes from a sense of one side not really understanding the drives and day to day experiences of the other. At its worst there can be an element of snobbery at play but for the most part it seems to come from Higher Ed culture that has customarily been relatively siloed and ‘us and them’.

All of the presenters noted that they felt that by holding an academic role as ADs, academic teaching staff were more likely to take their advice seriously. When I asked what professional staff might do to earn this kind of relationship of trust, most of the answers were variations on a theme of spending 1-1 time with academic teaching staff and demonstrating your knowledge. Which I appreciate but at the same time, this seems to have significant limitations.

Discussion about how professional staff can develop same relationship of trust with academics as Academic Developers have

Another recurring idea was that academic teaching staff will respond more to advice about teaching and learning when it is tied to evidence based research and theory. I can see the value of this and I wonder if there is a case for more effective use of it when it comes to the dissemination of institutional learning and teaching initiatives in particular. Part of me does wonder though, whether this creates an escape clause for some of the less engaged academic teaching staff who might just pick holes in the theory to justify not doing something they had no interest in doing in the first place. But maybe that happens anyway. And maybe worrying about the worst cases at the expense of the greater population isn’t that helpful.

One more area that I think the academic/professional divide is manifested is within edvisor circles. While all the presenters seem respectful of edvisors in professional roles, there did at times seem to be a gap in understanding of the depth of the pedagogical knowledge and skill of learning designers and education technologists. One of the aspects of my research that I’m hoping will shed more light on this is exploring the way that edvisor units are organised in institutions. Whether ADs work alongside LDs and ETs or whether they are all separate. I have a feeling that we lean towards the latter and that this can lead to these understanding gaps. The fact that we had representatives of two AD only communities of practice that there is a strong sense of operating in a specialised domain. (Though I have noticed similar gaps between LDs and ETs at times, in professional roles).

I’ll be very interested to see if there are differences in the levels and types of collaborations based on organisational structures. I think I need to explore organisational theory a little more deeply here – it’s moving away from education to an extent but I suspect that it might be enlightening. Do you have any suggestions about this? Leave a comment (if commenting works) or say hi on twitter – I’m @gamerlearner

Research update #51: Been a long time Been a long time Been a long lonely lonely lonely lonely lonely time*

Actually it hasn’t been that lonely at all, life is pretty good on that front, but it certainly has been a long time since I last posted here – coming up to 3 months.

So why is that? Well, I moved cities and changed jobs for one thing. After 16 years in Canberra and three at ANU, I’ve finally returned to Melbourne to work as a Senior Learning Technologist at Swinburne University of Technology. It’s a step up in many ways and it also gives me an opportunity to develop some insights about how a centralised TEL support unit works.

In the times that I have found to work on revising my thesis proposal, which my supervisor has assured me can be a little late because life changes are factored in, I’ve been looking at some significant structural issues and fleshing out the core areas that have been a little thin or overlooked. Conducting more empirical research on edvisor numbers, origins and edvisor unit structures absolutely makes sense, given the paucity of existing data – it’s virtually all feelpinions, the closer I look at it – and I’m also starting to realise that while I like Bourdieu’s ideas about power and belonging, I have nothing to say that smarter people haven’t already said about it or used it for.

I’m also trying to work out how this research can dovetail with the wider objectives of the TELedvisors SIG and how both can inform the other. It hadn’t occur to me that this was something that I could talk about in my research proposal but Peter sees it as a strength, so that sounds good to me. This does mean that I need to explore some new ideas (such as Participatory Design and Development) to see if that can give this a framework but my ducks are now all in a row and I’m well into the process of actually rewriting draft 2.

There is a mountain more to learn in my new role – far more management and operational responsibility than I’m accustomed to – and we’re in the midst of some massive projects (transitioning from Blackboard to Canvas, rolling up Echo360 ALP upgrades and training, looking for an ePortfolio, looking at badges, developing an education technology evaluation pipeline) but I’m incredibly glad to be here.

Yesterday’s TELedvisor SIGs both look like they could be particular helpful in both work and study as well. Check them out below.

 

Research update #38: Proposal writing Day 2 – more on edvisors, less on edvisors & institutions

I’m kind of just staring at the screen now with 27 different tabs open across two browsers so I guess it’s time to take a mental break at the very least. Going by my schedule, I was meant to have knocked out 750 words on the relationship between edvisors and institutions – or my precisely I guess institutional management/leadership. I currently have 129.

But that’s because I only wrote about 500/1000 yesterday on edvisors more broadly. I think part of my challenge is that, first draft or not, I still like to try to turn out a moderately elegant sentence that flows smoothly into the next one and advances the story or idea. What I need to do is worry less about this and just get the brutish ugly ideas down so that they might be prettied up later.

The bigger issue though is that I didn’t put enough time into getting all my sources, quotes and ideas into a single location before I started writing. I’ve spent enough time with the literature to know broadly what it says and how I want to bring it together and I know I have the citations to support this but I didn’t put them all into the notes document. They are instead, scattered through this blog, Zotero and assorted stacks of paper with pencil notes scrawled all through them. The point of blogging about many of these papers was to create a searchable archive of these ideas but with the way that the question has changed over time, the way that I have tagged these posts has not quite kept pace.

I’m still enjoying the writing and being forced to commit to particular ideas and language, I’m just slightly up in the air about whether it would be more beneficial to stop and spend the time assembling everything before I proceed or if I should just press on, write what I can as a first draft and then come up with a much improved second draft by bringing all the stray elements together. The latter seems the way to go as I’m well versed in the fine arts of procrastination and preparation, endless preparation is absolutely one of my go-tos in this regard. The other advantage of just writing is that it will let me work out the structure a little better which should make the process of searching for and gathering the quotes and citations a lot simpler.

I hit the 1000 word target for the edvisors section just before lunch but later felt that a discussion of the place of credentialing might sit better in the edvisors and institutions section. I was also a little concerned that I was discussing literature without really explaining why or what I was looking for in particular, so once more I spent a little more time than planned on that section. I had initially planned on 2000 words for my discussion of edvisors in the literature but revised this to 1000 on advice from Lina. I have a feeling that I could probably hit the 2000 without too much trouble as I dig deeper into the tensions between academic and professional edvisors.

Most of my thinking until recently revolved around the bizarre love/hate triangle between academics, institutional management/leadership and edvisors and how this impacts upon collaborative relationships. I’d kind of put aside the internal tensions both between academics and professional staff – particularly in the academic developer space where there’s a big question about where scholarly research fits into edvisor practices – and also between variously located teams within institutions. Most commonly central vs college/faculty based but there is also some toe-treading that occurs between rival disciplinary teams. The good news is that it’s all just more material to work with.

So while I’m not hitting my perhaps ambitious writing targets yet, the ideas are flowing.

 

Thoughts on: Reconceptualising academic work as professional practice: implications for academic development (Boud & Brew, 2013)

I’ve been really struggling to process my thoughts on this paper for the last week. I’ll read a few pages, furiously scribbling notes all over it, and then need to step away to deal with my responses to it.

Now this isn’t particularly uncommon for me as it helps me feel that I’m part of a discourse and I try to create action items for future followup, particularly with citations. It often also feels like the most convenient place to jot down other ideas, like the spectrum of edvisor practices that I’ve started on the bottom of page two there. But I think I’ve probably written more on this paper than most because while I agree with most of the broad principles, the lack of understanding that it demonstrates of the practices of academic development and the capacity of academic developers to effect significant change in the institution undercuts much of what it has to say. Which surprises and disappoints me, particularly because I’ve spoken to one of the authors on several occasions and have great respect for his other work and I’ve read many of the other author’s papers and hold her in similar esteem. She has also, according to her bio, worked as an academic developer and co-edited the academic journal that this paper appears in, which makes it even harder to understand some of the misperceptions of this kind of work.

Which leads me to question my own perceptions. Am I overly defensive about what feels like an attack of the competence and professionalism of my colleagues and I? Is the environment that I work in uniquely different and my attitudes towards the development of academics that far out of the norm suggested by this paper? Perhaps most importantly am I taking this too personally and is my emotional response out of proportion to the ideas in the paper?

I suspect that part of my frustration is that the paper begins by talking about something which sounds like academic development but which ends up being a call for a complete revision of all aspects of academic practice and an implication that academic developers should really do something about that.

Assuming that academic development or academic developers are even actually necessary in the first place. There are a couple of telling remarks that, to me at least, strongly imply that academic development is a cynical exercise by university management to impose training on an academic staff that doesn’t need it – they did a PhD after all – in the interests of ensuring compliance with organisational policy and being seen to do something.

Or to put it another way (emphasis mine):

The development of academics is based on the notion that institutions need to provide opportunities for their academic employees to develop across a range of roles. Any initial training (e.g. through undertaking a PhD) is not sufficient for them to be able to meet the complex and increasing demands of the modern academy. Their development is an essentially pragmatic enterprise aimed at making an impact on academics and their work, prompted by perceptions that change is needed. This change has been stimulated variously by: varying needs and a greater diversity of students, external policy initiatives, accountability pressures and organisational desires to be seen to attend to the development of personnel. (p.208)

“Varying needs” almost seems to be used as a get-out-of-jail free card for those apparently rare instances where an academic might benefit from some additional training to be able to meet their responsibilities in teaching, research, service and potentially management.

There’s another section where the authors discuss the challenges of academic development. It’s close to a page long – 4 solid paragraphs, 22 lengthy sentences – yet it lacks a single citation to support any of the assertions that the authors make. The main argument made is that academic developers (and their units) don’t provide academics with the development that will help them because the developers are beholden to the agendas of the institution. The same institution, I should mention, that is governed at an executive level by senior academics who presumably have a deep understanding of academic practices.

Like most forms of education and training, academic development is continually at risk from what might be termed ‘provider-capture’, that is, it becomes driven by the needs of the providers and those who sponsor them, rather than the needs of beneficiaries’ (p. 210)

The main objection that the authors appear to have is that the institution takes a simplistic approach to training – because, reasons? – that implies that academics don’t already know everything that they need to.

…academic development has a tendency to adopt a deficit model. It assumes that the professionals subject to provision lack something that needs to be remedied; their awareness needs to be raised and new skills and knowledge made available. The assumption underpinning this is that without intervention, the deficit will not be addressed and academics not developed. (p.210)

Correct me if I’m wrong but I suspect that this is precisely the attitude that lies at the heart of the teaching practices of many academics. The students need knowledge/skills/experience in the discipline and its practices and the teacher will help them to attain this. Is the implication that academics deserve to be developed better than their students? Does it suggest a deficit in the pedagogical knowledge of academics? I would argue that this description undervalues the sophistication of work done by both academics and academic developers. Which the authors hypothetically note but then immediately discount based upon…? (Emphasis mine)

Such a characteristation, many developers would protest, does not represent what they do. They would argue that they are assiduous in consulting those affected by what they do, they collect good data on the performance of programmes and they adjust what they do in the light of feedback…they include opportunities for academics to address issues in their own teaching, to research their students’ learning and to engage in critical reflection on their practice. Developers undoubtedly cultivate high levels of skill in communicating and articulating their activities for such a demanding group. Nevertheless they are positioned within their institutions to do what is required of them by their organisation, not by those they claim to serve.  (p.210-211)

It’s hard to go past “those affected by what they do” as an indicator of the attitudes towards academic developers. I’d also make the point that I’ve come across few institutions with a comprehensive, practical strategy on teaching and learning and it generally falls on academic developers to use their extensive professional knowledge and experience to offer the best advice and support available in the absence of this.

The other significant point that I feel that the authors have completely missed – again perhaps surprisingly given their experience – is that, in my experience at least, academic professional development is almost never mandated and simply getting academics to attend PD is a task unto itself. The authors must certainly be aware of this, having written a recent paper (2017) that I found invaluable about academic responses to institutional initiatives. (Spoiler alert, it’s like herding sleeping cats). Academic developers are painfully aware of this – imagine spending days preparing a workshop or seminar only to have two attendees – and this if nothing else necessitates design of PD activities that are as relevant and attractive to academics as possible. I won’t dispute that the further away academic development teams are from academics – e.g. centralised teams – the harder it can be to do this and the more generic content becomes but even these areas have a deeper understanding of academics and their needs than is implied. (And I still have more to say about the practical realities of delivering PD that can wait for now)

Now that we’ve gotten past that – and it was something that I evidently needed to say – we start to get to the nub of what the authors would prefer instead of this ‘deficit model’.

The authors draw on Schatzki’s (2001) work in Social Practice theory, which is an area that I’ve spent some time looking at and which I see the value of. My introduction came through the work of Shove et al (2012) who present a slightly different perspective, a more streamlined one perhaps, but fundamentally the same. Where Shove et al identify three major elements to practice – meaning, materials and competences, Schatzki is a little more granular and includes elements such as emotions/moods, projects, tasks and ends. Arguably these could sit in the three elements of Shove et al but there might be something in looking more deeply at emotions/moods particularly. Maybe I’ll end up taking a Shovezki based approach to practice theory.

At the risk of oversimplifying it, from what I can see practice theory necessitates taking a more holistic perspective of being an academic and recognising that the different practices in the bundle of practices (or is it a complex – one or the other) that make up “being an academic” all occur in a specific context involving the practitioner, time, space and the larger meaning around what is being done. These sub-practices – such as teaching, research, service – can be in competition with each other and it is necessary to factor them in when providing PD training that relates to any other of them. Now this is an avenue of thinking that I’ve been pursuing myself, so obviously I’m pretty happy with this part of the paper. When we look at why an academic doesn’t undertake an activity to enhance their teaching, the current research rarely seems to answer – ‘well it was partially because they had to put together an application for research funding and that took priority’. This much I appreciate in the paper.

Where I think the paper runs into trouble though is that it makes a case for a slightly hazy approach to re-seeing academics practices as a whole, taking into consideration the following six factors that shape them:

  1. Embodiment – “It is the whole person who engages in practice, not just their intellect or skills… Desires, emotions and values are ever present and cannot be separated out” (p.212)

  2. Material mediation – “Practice is undertaking in conjunction with material arrangements. These may include objects such as raw materials, resources, artefacts and tools, physical connections, communication tools, organisms and material circumstances (Kemmis, 2009). These materials can both limit and enable particular practices” (p.212)

  3. Relationality – “Practice occurs in relation to others who practice, and in relation to the unique features a particular practitioner brings to a situation. Practice is thus embedded in sets of dynamic social interactions, connections, arrangements, and relationships” (p.212)

  4. Situatedness – This I’d call context – “…in particular settings, in time, in language… shaped by mediating conditions…” that “may include cultures, discourses, social and political structures, and material conditions in which a practice is situated” (p.213)

  5. Emergence – “Practices evolve over time and over contexts: new challenges require new ways of practising” (p.213)

  6. Co-construction – “Practices are co-constructed with others. That is, the meaning given to practice is the meaning that those involved give it” (p.213)

In my personal experience, I don’t believe that many academics give their practices, particularly teaching, anywhere near this level of reflection. It’s probably fair to say that few academic developers would either, at least not consciously. The authors believe that using this new practice frame

“…moves academic development from a focus on individuals and learning needs to academic practice and practice needs; from what academics need to know to what they do to enact their work” (p.213-214)

Maybe it’s just my professional background but I think that I pretty well always frame learning objectives in terms of the tangible things that they need to be able to do. On the other hand, my experience with academics is largely that many of their learning outcomes for their students begin with “understand x” or “appreciate the concept of y”. It’s not my job to be a discipline expert and I have no doubt that these are important learning outcomes to the academics – and I might still be misinterpreting how the authors are thinking about practices and learning design.

They go on to make an important point about the value of situated learning in professional development – conducting it in the space where the teacher teaches rather than in a removed seminar room in a building that they never otherwise visit. This makes me think that it would be valuable to have a simulated workspace for our students to learn in and I’ll give that some more thought but the logistics seem challenging at the moment as we undergo massive redevelopment. (This also acts as a pretty significant barrier to providing situated professional development, as teaching spaces are occupied from 8am to 9pm every day).

There’s an additional idea about the format of assessment conducted by ADs and what more beneficial alternatives might be considered.

“Learning is driven by, for example, by encountering new groups of students with different needs and expectations, or by working with a new issue not previously identified. Success in learning is judged by how successfully the practice with the new group or new issue is undertaken, not by how much is learnt by the individuals involved that could be tested by formal assessment practices” (p.214)

I completely support this approach to learning but I cannot see how it could ever be implemented with current staffing levels. If we’re going to think seriously about practices in an holistic way, perhaps a wider view needs to be taken that encompasses all of the participants in co-construction of the practice. This is probably where I think that this paper falls down heaviest – there seems to be a wilful blindness to ability to enact these new approaches. I also don’t see any academics ever moving to this kind of approach in their own teaching for the exact same reason.

This brings me to my larger challenge with this paper – from here (and perhaps in ignoring the logistical issues of situated learning in teaching spaces), there seems to be an expectation that it is up to academic developers and/or their units to make a lot of these significant changes happen. I can only imagine that this comes from the openly held perception that ADs are tools of ‘university management’ – which I will stress yet again is made up of academics – and that ADs are able to use these connections to management to effect major changes in the institution. I’m just going to quote briefly some of these proposed changes because I think it is self-evident how absurd that would be to expect ADs to implement any of them.

We suggest that a practice perspective would thus place greater emphasis on the development of academics:

(2) as fostering learning conducive work, where ‘normal’ academic work practices are reconfigured to ensure that they foster practice development; (p.214)

And this

“Working with individual academics to meet institutional imperatives, for example, curriculum reform, comes up against various stumbling blocks where academics complain that they are overworked, that there is too much to take on and that their colleagues are not supportive of what they are trying to do. Practice development means working with how that group juggles various aspects of their role and their attitudes and beliefs in relation to that. It is about how the group interacts in pursuing its practice, how and where interpersonal relationships are take account of the being of its members, how power and authority are negotiated, whose ideas are listened to and taken up and whose are denied” (P.215)

So, I’ll change the entire culture of academia and then after lunch… I know that sounds cynical but if the VC can’t enact that kind of a mindset shift…

I don’t disagree with any of these changes by the way but even in my relatively short time in the H.E. sector I have had it made painfully clear to me that the expertise of professional staff is basically never considered in these processes, so this paper is wildly misdirected.

The paper wraps up with a few more achievable suggestions that I think ADs have known for a long time already and try to enact when possible. Offering training or advice about something (e.g the grading system in the LMS) is going to be more valuable in some temporal contexts (weeks of semester) than others, learning more about academics and their particular practice needs – again, generally teaching as I suspect there is hierarchy of things that academics never want to have their knowledge questioned on – discipline knowledge, research skills, teaching and then technology. I might look into how often academics go to research training after they finish PhDs. I suspect it will be rarely – but I don’t know. (I should probably know that)

The authors also suggest that ADs might take a project based approach, a consultancy one or a reflective one to their development work and I would consider that communities of practice probably sit well with the latter.

Ultimately, while I am broadly supportive of many of the approaches and the more holistic viewpoint put forward in this paper, expecting ADs to implement many of the larger changes seems to demonstrate a lack of awareness of the powerlessness of people in these kinds of roles. What is proposed would largely require a significant cultural shift and to be driven from the top. Of course, the latter paper by Brew, Boud et al (2017) shows the utter folly of expecting that to succeed.

Boud, D., & Brew, A. (2013). Reconceptualising academic work as professional practice: implications for academic development. International Journal for Academic Development, 18(3), 208–221. https://doi.org/10.1080/1360144X.2012.671771
Schatzki, T. R. (2010). The timespace of human activity: on performance, society, and history as indeterminate teleological events. Lexington Books.
Shove, E., Pantzar, M., & Watson, M. (2012). The Dynamics of Social Practice: Everyday Life and How it Changes. SAGE Publications Ltd. http://sk.sagepub.com/books/the-dynamics-of-social-practice

 

 

 

Thoughts on: The Herckis research in progress into barriers to TEL in Higher Ed

L. Herckis, personal communication, July 10, 2017

I’ve been banging on about this a bit here recently but that’s only because I’m enjoying the new perspective on this issue, which is kind of at the heart of my day to day work and my own research. Unlike most if not all of the other research that I’ve read in this space, this comes from an anthropological background and seems far more interested in looking beyond what academics say to explore what they actually mean when it comes to talking about their teaching and learning (and particularly TEL and innovation practices).

I don’t think that people often go out of their way to be deliberately deceptive in the way they discuss or think about their teaching practice (we have committees and office politics for that – zing) but I think we all also like to consider ourselves as the heroes of our own narratives and this can get in the way of truly understanding what (or who) gets in the way of innovation and iteration. (I don’t believe in change for change’s sake either, just to be clear – I think it’s just as important to identify and celebrate the things that we do that works and support them, but that’s a matter for another day)

As a baby researcher (no, that sounds weird, let’s try pre-researcher – presearcher?) and one with minimal knowledge of anthropology, I won’t presume to comment on the methodology, suffice to say it seems sensible  – mixed method including an ethnographic observation, surveys and interviews – and appears to already be yielding interesting results in the early phases of the work and analysis.

Given that this is research in progress, I’ll just highlight what I’ve found to be key points so far.

The author mentions ‘refinement’ as a stage in the innovation process – which I would take to be an evaluation and iteration/modification process – which is nice but it seems to be so rarely implemented formally that it might be nice to break this into these two parts. More than anything though, these challenges indicate to me that there might need to be support from someone (or a team) that is able to offer a more holistic perspective on an innovation process – I would suggest, unsurprisingly, working collaboratively with an education design support unit (TEL edvisors if you will), so that some of the issues relating to the transitions to different stages of the process are mitigated because there is constancy of people involved.

Some nice stuff about the needs for a more collaborative model of teaching innovation. Getting this message across (for me at least) is one of my challenges – I was told pretty categorically this week by a senior member of the exec that teaching is an individual endeavour and that a community of practice is probably a waste of time (that’s paraphrased)

Overall it seems as though this work aims to lead to solid, practical and applicable outcomes. One of my greatest concerns about entering research is whether it might have a practical application, beyond just being a contribution to the wider pool of understanding. Some have told me that the latter is the primary purpose of research, which feels limiting to me so it’s nice to see a different take.

Many factors identified that impact of the success of an innovation project, including the very hard to untangle political and psychological. Interestingly, many issues seem resolvable far more simply than one would expect if there are visible career benefits or opportunities to work with respected peers, which makes me think that some of the barriers raised and emphatically identified as insurmountable are largely made of bluster.

Coming back to my earlier comment about the difference between what people say and what they think, Herckis uses techniques from her discipline to cleverly swerve around this. Framing questions in terms of ‘what would your (very similar to you) colleague think about this issue?’ lets people filter out their own personal biases and answer a question more objectively. Perhaps it lets them move past the need to be the hero of their own story and be consider it from a slightly more critical perspective.

I might just summarise the rest of what I’ve found to be the most interesting and revealing findings to date.

After surveying participants about their attitudes to SoTL (and SoTEL) and their perceptions of their institutions attitudes to the same, it emerged that the gap between these attitudes worked in different ways, depending on whether you are an early career teacher or a senior one. I have to note that different institutions have different organisational structures for their academics and there is more to this than simply being an early or late career teacher. Being more research oriented or having tenure, for example, are obviously going to shape attitudes and behaviours as well and there are always going to be a raft of local cultural factors at play too. That said, the fact that there are differences in outlook based on this seems like a pretty big deal.

When early career teachers feel that the institution values teaching less than they do (significantly), they are less inclined to innovate. With senior teaching academics however, in this instance they are more likely to do so, perhaps because they see it as their duty to help the institution raise the bar. This sounds somewhat like a question of power or privilege – don’t want to rock the boat vs not having to care – and probably more than anything else in this paper has started me thinking that different approaches need to be taken in my teaching/TEL edvisor role with junior and senior staff.

A couple of final factors come to play more than I had considered – and this is perhaps a disadvantage of my outsider role. While the ever-present time, capability and resourcing issues are at the forefront of academic resistance to revising their approaches to teaching and innovation, the prospect of working on this with an esteemed colleague, of future professional opportunities or of receiving good press can push these concerns to the background.

An overemphasis on student satisfaction measurements was identified as a major barrier, the fact that many (untrained) teachers lean very heavily on how they were taught, misalignments between institutional change and teaching needs and a belief that there is little to be learnt from teaching approaches in other disciplines also all crop up. Almost all of which I put down to issues surrounding culture, ultimately.

Definitely looking forward to the next phases of this particular research and working out how to make use of it in practice.

 

 

 

 

 

Research update #24: The community

I mentioned recently that I’d come across some interesting anthropological research suggesting that the key reason that academics rarely innovate their teaching is fear of looking foolish in front of their students. There was a whole thing about it in the Times Higher Education at the time and it sparked some interesting discussion in the TEL edvisors SIG forums. Media being media of course, it was far from the whole story and the researcher – Lauren Herckis – was able to help correct the story a week later.

Anyway, one of my favourite parts of the PhD (thanks once more Pat Thomson) is the peek through the door it offers me to the global community of scholars. (That reads far more pretentiously than is intended). But if I wasn’t working on mine and found this work to be particularly pertinent, I probably wouldn’t have reached out to the author to ask if there is a paper or book or something that this research came from. (As the THE article was remarkably vague on that). Turns out that it’s a work in progress but Lauren was happy to share what they’ve done so far, making the point that the later stages of the research and data analysis are still in train.

I have no illusions that all academics are as generous with their time and work but on the whole, those that I have reached out to that are working in my field have helped me to feel as though I’m part of something bigger. Maybe as a PhD student rather than a rival researcher in competition for research funding it might be different but I haven’t had that sense – it’s really felt more like sharing an interest that perhaps not that many others do.

I’ll probably write something more about the paper in progress shortly – after checking I’m not travelling too far into spoiler town or whatever the academic equivalent is – but I’ve already found it interesting in framing the discussions that I’ve had at work and in trying to better understand some of the (sometimes unfathomable) resistance I encounter to new ideas about teaching and learning. The difference between the ways that attitudes in early career vs senior academics relating the value of teaching overall has particularly given me a lot to ponder.

Thoughts on: Responding to university policies and initiatives: the role of reflexivity in the mid-career academic (Brew, Boud, Lucas & Crawford, 2017)

Is academia a workplace like any other? Going by the normalisation of academic staff attitudes towards organisational policies and initiatives displayed in this paper, it’s hard to believe so. As a professional staff member in a H.E institution it’s kind of fascinating to see a discussion of ignoring policy and procedures treated as a norm that management needs to work harder to mitigate – ideally by offering the staff greater incentives to comply. Maybe we also see it in the higher levels of the entertainment industry, where top stars are feted to keep the show running. If politics is showbiz for ugly people, is academia showbiz for clever people?

Brew, Boud et al explore these attitudes using the lens of Archer’s modes of reflexivity (2007) to try to better understand how mid-career academics’ preferences for reflecting on and responding to the world help to define the way they respond to policies and initiatives in their institutions. This is an interesting angle to take, particularly as they are able to use it to formulate some potential actions that management can take in the formulation of these policies etc to get greater buy in. The authors interviewed a diverse set of 27 mid-career (5-10 years experience) academics in research intensive universities in the UK and Australia and categorised their responses to policies/initiatives as aligning with one of the following four modes of reflexivity:

Communicative reflexivity: exhibited in people whose internal conversations require completion and confirmation by others before resulting in courses of action

Autonomous reflexivity: exhibited in those who sustain self-contained internal conversations, leading directly to action

Meta-reflexivity: characterised by internal conversations critical of one’s own internal conversations and on the look-out for difference in the social world around them

Fractured reflexivity: internal conversations intensify distress and disorientation rather than leading to purposeful courses of action (p.3)

A question that concerned me throughout however – and it was acknowledged at the end by the authors – was whether the authors identified these people as having one of these orientations before seeing if their attitudes or actions matched them. They did not – instead they mapped the individuals to these modes based on their attitudes and actions and accept that this is a relatively subjective approach to have taken. In the case of several participants, they even found that different things that they said in the course of their interview aligned to most or all of the four modes. As a series of signposts however, these modes generally appear to have stood up to scrutiny and reasonably reflect the set of different responses taken by the academics.

Some choice examples, including some transcripts:

A change that affected Shaun was degree accreditation by a professional body. This was deemed necessary to ensure continued student applications. His courses did not address the competencies needed in the degree. The consequence of this was that his teaching was taken away… Shaun describes this as a critical incident in his career:

[It was a] slap in the face, because an external accrediting body didn’t think my knowledge area was necessary to produce this… degree, as opposed to a university standing up and going, well no the tail doesn’t wag the dog, this is what we think is important to become a university graduate and that should inform what becomes a practitioner (Shaun, Aus, HS, SL, M, L.344-352) (P.5-6)

And this:

William refers to ‘red tape’ that surrounds teaching describing initiatives requiring writing learning outcomes and conforming to graduate outcome statements as ‘a fashion, a fad’ (L.257)

And Shaun again:

there are some faculty research priorities… which were suggested as being pillars that we had to try and perform under. I couldn’t tell you what they are, I haven’t paid attention to them because I remember looking at them and going, my area doesn’t fit under them. (p.8)

Now of course I’ve taken the more dramatic examples but there are many more that broadly paint a picture indicating that the academics in the study take a fairly self-centric viewpoint and few give much thought to bigger picture issues and needs in the institution. This isn’t to say that there aren’t also many instances of mystifying and seemingly counterproductive policies and procedures being put into place and the authors suggest that some academics would be better engaged if these were explained/justified more effectively.

Sensitivity to the ways in which those demonstrating communicative reflexivity work to maintain the status quo and the difficulties they appear to have in responding to change would suggest that attention needs to be paid to providing academics with thorough rationales for policy changes and that opportunities for these to be debated need to be provided. How such policies fit in with and/or enhance existing practice need careful consideration if they are to be implemented successfully. (p.11)

These people and those people who engage in meta-critical reflexivity, where they are able and willing to question their own internal conversations appear to be the easiest to work with in this space.

the people whose mode of reflexivity is meta-reflexivity could be the most helpful in policy implementation as their focus is likely to be on the smooth and equitable functioning of the university community as a whole. Harnessing the critical capacities of such academics and their concern for their fellow workers can be a useful asset for sensitive managers concerned to implement new initiatives (p.11)

When dealing with the autonomous reflexives, those people who – to paraphrase – pretty much just do whatever they feel is right – things get harder. (There is certainly never any question of entertaining the prospect that this behaviour is flawed)

for academics demonstrating autonomous reflexivity, teaching and learning policies are likely to pose the greatest challenges particularly if they are seen to take time away from research. For successful implementation, such people are likely to need incentives in terms of furthering their careers. (p.11)

The authors appear to largely give up on working with the final category, the fractured reflexives, those who struggle to deal with change at all

Academics whose mode of fractured reflexivity makes them unable to move forward may need professional counselling (p.11)

As a professional staff member – I would’ve said non-academic but have a particular dislike of defining things by what they are not – these descriptions do all ring true and something that I’ve been keenly aware of since I started this research (and long before, really) is that the question of culture in academia is a massive factor in the success or failure of innovation and change. In some ways this hangs on the question of whether academia is just another job – I’d be surprised to find anyone inside who would agree with that idea and maybe they’re right but maybe we also need to find a middle ground which recognises that complete autonomy and/or academic freedom simply isn’t a realistic expectation in the modern age – perhaps unless you’re working for and by yourself.

Archer, M. S. (2007). Making our Way through the World: Human Reflexivity and Social Mobility. Cambridge University Press.

 

 

 

 

 

 

 

More creating opportunities and less kicking goals

I’ve been playing a bit of Rocket League on the Playstation 4 lately and it’s had me thinking about what I do at work. The game is essentially soccer with rocket powered, jumping stunt cars – it can be played multiplayer with up to 8 people or individually with AI team mates and opposition.

I’ve been playing solo because my home internet is awful and it’s been fun but my AI team mate is a bit dumb. Or to be fair, his programming means that he has a tendency to just dive at the ball whenever I’m about to score a goal and knock it in the wrong direction.

So I’ve started trying more to create situations where I’m positioning the ball well near the goal and he can just charge in and score our goal instead. As long as the goals are being scored, the team wins and we make our way to the finals.

Which is something like what we do in education – create opportunities for students to learn. They still need to apply their knowledge and skills to kick the goal but we’ve set the stage for them to make this happen. And maybe this is what I do as a TEL edvisor. I’m not the one working with the learners, the teacher is. I might have a very clear idea of what goals can and should be kicked but so does the teacher and it’s fair that they are the ones that get to do so. (I’m not suggesting here that the teachers are dumb or have bad programming – the analogy fell down long before now – more that it can be exciting for us to see the opportunities for scoring learning goals and forget that we’re here to create opportunities for the teachers to score them.)

Maybe just playing the game (and it’s a fun game) and being on the winning team is enough.

 

 

Looking for a new narrative

I woke from a dream this morning – no, it’s ok, I’m not going to tell you about it in detail – and am now wondering about the kind of story that I see myself living in.

I have a lot of obstacle/barrier dreams, the frustrating kind of dreams where you are trying to do something simple but you never seem to be able to get it done because things are always not going to plan. (My dentist tells me that I grind my teeth in my sleep – I’m guessing that this is why). I’m now starting to wonder if this shapes my outlook on the world in my waking hours – if the story that I see myself living in is an ongoing struggle against the things getting in the way of what I’m hoping to achieve. (At an unconscious level at least).

As someone with a keen interest in storytelling, it occurs to me that this is a fairly common model for narratives – at least in the Western tradition that I’m most familiar with. We have a hero (clearly me, because if you can’t be the hero in your own story, then when?) who needs to do something, overcomes opposition/barriers to do so and is generally triumphant. This is almost invariably the model in video games, where you also develop skills and/or acquire resources that help you to overcome increasingly challenging obstacles (or enemies) until the final “boss fight”. Or take a romantic comedy – the hero (or heroine) has a goal but obstacles get in the way (more often hilarious misunderstandings or their own character flaws) that need to be addressed before they achieve their objective.

We all instinctively understand this model and this is why it’s the in-between material in the story (what do we know about the character, what unusual scenario did they confront, what other incidental things happened) that we use to judge whether it’s a good or a bad story – which is to say whether or not it is well told. When things don’t go to plan and the hero doesn’t achieve their goal, well, we have mental models for this as well so it’s not necessarily a surprise but because it’s still an outlier in many ways, the story seems to carry extra emotional weight.

I think maybe the way that I’m currently looking at my PhD topic sits firmly in this (former) narrative structure. The hero (either teachers or intrepid TEL edvisors) want to enhance teaching and learning using technology (because there are bucket-loads of evidence that this can help) yet there are barriers (cultural, competence-based, resource related and ???) that prevent this from happening. The quest is to overcome these barriers so that teaching and learning is enhanced and everyone lives happily ever after.

What if, however, this whole storytelling model is wrong?

What if it is grounded too much in this idea of competing and opposing forces where only one can triumph? I’ll happily acknowledge that most of these issues are far more nuanced than this makes out and the conflict of needs/priorities is generally not oppositional or malicious but I have to wonder whether our (or my) storytelling model is sophisticated enough to deal with this. How often have I taken circumstance as a personal slight and missed an opportunity to work with instead of against it. I read somewhere recently that brain scans indicate that when people read something online that goes against their beliefs, the brains first immediate response is to go straight to the defensive part of fight-or-flight and our capacity for cognition and understanding drops instantly. So it’s not just me struggling with our conflict based paradigm perhaps at least.

Something else I’m mindful of here is the impact of the Western emphasis on individualism vs collectivism. I like people but, as an introvert, I’m also pretty happy with my own company and I’m mindful that maybe in my story, as the hero, I expect myself to do most of the work. I understand rationally that this is simply just not how things will or can happen and that it takes a village etc etc but this is the model of many of the stories that we tell. The hero might get some help from friends but they largely resolve the quest on their own.

So if our (my) current story isn’t the best one, then what is? Is there are better way of looking at this question of how we can better support TEL practices than simply overcoming obstacles and getting from A to B? I have to give credit to my supervisor here, who, when I was putting together my initial PhD proposal suggested that I change the focus from barriers to more positive strategies. I think perhaps what I missed was that it doesn’t just need to be positive strategies for overcoming the barriers – because this is still a barrier-centric position.

I don’t have the answers but I like that I can at least see more clearly that there are different paths.