Category Archives: reflection

Research update #33: Making it my own

There’s been something about the updated research questions that I’ve been working with that just hasn’t been sitting right. These are the questions:

What strategies do edvisors in HE use to promote understanding of their role and value(s) among academic staff, and more broadly within their institutions?

What are the roles and value(s) of edvisors? (as seen from their perspective)

How are those roles and value(s) seen from the academics’ and institution’s perspective?

Which among these strategies are particularly successful?

It’s only a small thing perhaps and maybe it’s important in sharpening focus but it bugs me that there is an implicit assumption that it is the sole responsibility of edvisors to make academics and the institution value them and their work. I can understand that this isn’t the job of academics – though it would be nice if some of them made more of an effort – but surely the institution itself, and by that I guess I mean institutional management, has a part to play as well. After all, why provide expert support if you don’t intend for it to be used and for it to work as effectively as possible.

So I’m changing the question. This is partially also because I think it will be valuable to gather some data about how different institutions organise their edvisor support units and what impact this has on their efficacy. With the old questions, there isn’t really room for this.

I’ve also found the sub-questions a little clunky and while I think that the value/values issue is interesting, I can still cover that in the survey and interview questions.

Which brings me to this.

What strategies are used in HE to promote understanding of the roles and value of edvisors among academic staff, and more broadly within the institution?

How do edvisors see their role and value in Higher Education institutions?

How are edvisor roles understood and valued by academics and HE management?

Which among these strategies are the most effective and why?

The ordering still seems slightly odd and while it’s been suggested to move the main question (what strategies…?) to question 3, this seems to miss the main point of the research. (Which is a worry in itself but maybe that indicates that I need to communicate a little more with my supervisors)

All of this brings me to the Pat Thomson journal question suggestion du jour – “The best advice I’ve been given about the PhD was…” that it’s My PhD and I need to own it. This doesn’t mean that I won’t change things based on advice but I need to believe in what I’m writing and I didn’t believe the promoting understanding was the sole responsibility of edvisors.

I attended the ASCILITE Spring in Research Excellence School this week – 2 solid days of workshopping and discussing research ideas. I was hoping to pin down a methodology – I think I know what I want to do but I’m not sure if it’s the best way because I don’t know what all of the options are and what the language is surrounding my approach. I now have two well regarded books on the matter though – Creswell’s Research Design: qualitative, quantitative and mixed methods approaches (2014) and Saldana’s The coding manual for qualitative researchers (2015) so I’m hoping that between the two of these, I can figure it out.

Research update #32: ‘Pen’ to paper

Not literally pen to paper clearly because who uses pens for anything other than signing things and as a left-hander the side of my hand dabs onto the still wet ink and turns into a big fleshy rubber stamp – but it is time to start putting down some words.

I can’t remember where I saw it – probably Twitter – but someone was talking about the need to write the SFD, the shitty first draft. It will be awful but it’s only by forcing ourselves to commit to some words that we start to make decisions about what we want to discuss. (That said, I did map out a loose structure for feedback because I do like to have a sense of where a thing is going and how it all links up)

Also, it’s ‘just’ the thesis proposal – the 10k-ish document that kind of determines whether or not I get to continue with this research project. Looking at some of the longer of these blog posts, I’ve knocked out 3000 words just banging on about one particular paper, so I’m not worried about writing enough words. Just writing enough good ones.

I can’t really see much on my Pat Thomson PhD topic list – pretty sure that “I can best organise my time by…” won’t be coming up too soon, nor “The PhD goals I’ve already reached are…” – unless one of my goals is boring everyone I know to death because this is what I think about night and day kind of now. Probably not a goal.

Digging in to the methodology needs to be a priority. I have a reasonable understanding of what I want to look into – the perceptions held by edvisors, the institution and academics of edvisors and how this is manifested in their actual practices (e.g. job ads, position descriptions, academic papers, edvisor team structures and place within the uni) as I think it’ll be interesting to be able to compare what people say/think they believe and what their actions indicate. The analysis of this I think I can nut out, being surrounded by smart people doesn’t hurt but it is pretty vague right now.

I surprised myself the other day when I was putting the outline of the proposal together and I got to the theory section by realising that there is actually probably some legitimate space to include the ideas of French sociologist thinker Pierre Bourdieu. His work has come up in my reading but, to be honest, drawing on a French intellectual felt a little pretentious. The fact is though, that his main thing is cultural capital, the markers that indicate belonging or prestige (I’m paraphrasing this terribly) in particular cultures/social groups. I’m not sure where I want to go with this yet but given that edvisors struggle to achieve status in HE yet possess significant knowledge of education, it seems like possessing an education or knowledge may not always carry the cultural capital that Bourdieu believes. Or, I assume and hope, he’s dealt with this question and has a handy solution. Either way, it offers a lens to discuss culture in HE, which more and more seems to be a major factor in the questions that I’m asking. I almost feel like I’ve earned my first leather elbow patch. (No jacket yet, I’m not getting that far ahead of myself)

Research update #31: Commonalities and differences

Coming back to the ever-reliable Pat Thomson list of things to PhD blog about:

Things that I have in common with other PhDers

We’re all on the same kind of journey and I assume are facing the same questions and concerns about how to go about doing it and what it’s all for.

We have a deep enough interest in what we’re researching to be able to stick with it.

Things that I don’t feel that I have in common

I’m doing this part-time (while working full-time) and at a distance. This means that I don’t have that at-hand network of peers and the opportunities to participate in the many and varied seminars, presentations, workshops, social events and whatever else happens when you’re a full time PhD student studying on campus. This means that I need to bore my friends and some trusted colleagues stupid with questions, thoughts and ideas that are more often met with blank looks than engagement. There is also my wider online community of peers in practice and I am thankful for them and their wisdom every day – but still, sometimes it would be nice to have those personal conversations too. Particularly when I’m still not quite good enough at expressing the nuance of what I want to say in online discussions and it all comes out a bit wrong.

Not much to do about that other than press on really though.

On the plus side, I think I’ve read enough now and teased through my ideas sufficiently to put some kind of research proposal together – the next step in progressing the PhD research. I had a structure and a project plan that went hopelessly awry as I realised that it wasn’t really about what I need to explore, so I guess the next step is to nut out the outline and create a new plan.

My former housemate is hopefully today nutting out the very final tweaks to her thesis before she submits it on Monday. Even though she’s in an entirely different discipline, we had some great chats about all aspects of PhD life.

Research update #30: Coping with inadequacy

The Pat Thomson topic of the week is: “What I do when I feel inadequate”

I suspect the intention is to share positive coping strategies but honestly I don’t know if I have any. Mostly I just try to distract myself, lying on the couch listening to music and reading twitter on my phone or playing video games on the Playstation are highly effective for this. Playing games – particularly repetitive mastery type games like TrackMania (car racing, mainly trying to set the fastest time on a series of crazy tracks with increasing difficulty) – can be a problem of it’s own though as this gives me time to think about the work that I should be doing. Sometimes I go a little sideways and consider that the mastery that I’m trying to achieve is like practicing piano, which is something else that I can then feel guilty about.

Looking at the posts in the Slack channel for my school (study school, not work school) certainly doesn’t help with these feelings. They are almost all related to areas of theory that don’t seem applicable to my work – epistemic fluency crops up pretty regularly, which I at least feel like I kind of get the gist of now but don’t see the relevance to my particular questions – and even the language that people are using to describe their research and their questions feels far more sophisticated than my somewhat pedestrian research questions.

Nonetheless, I’m trying to strengthen my focus on my questions so I’ve printed them up on A3 and am sticking them in prominent places – above my work desk and on the fridge at home. I may also make it my home PC desktop though that might be too depressing.

my desk and questions

Ultimately I guess doing something, anything is better than feeling bad about doing nothing, so perhaps that’s my way forward.

Research update #27: The reframe

Just a quick note this time about the rather helpful feedback that I got from my supervisors about my evolved research question.

I was considering something like:

How do and should edvisors in H.E. ensure that their work in introducing, supporting and developing TELT practices is understood, valued and supported by academics and the institution?

Peter suggested that ‘ensure’ adds a certain amount of pressure, which is a fair call as after all, one of our ongoing challenges is achieving this and there are no guarantees that it will happen. (But I think it will eventually because it has to happen)

He proposed the following:

What strategies do edvisors in HE use to promote understanding of their role and value among academic staff, and more broadly within their institutions?

With a sub-question of:

Which among these strategies are particularly successful?

Lina chimed in with a couple more examples of sub-questions that might offer some additional directions for the research to follow.

What are the roles and values of edvisors (as they seen from their perspective)
How those roles and values are seen from the institutional (aka client) perspective?

Pretty hard to escape those perspective-oriented questions but in this context, where so much seems to be about perspectives shaping a workplace reality, it makes sense.

On a separate note, our short paper was accepted for ASCILITE 2017. One of the reviewers seemed to expect a lot of detail from something that we had to cram into 5 pages (down from 17ish) but the feedback was helpful and offers some ideas about ways to expand the work. (The second reviewer didn’t seem to share any of their concerns, so that’s a good lesson perhaps about the nature of the review process). Overall, I take the feedback to be a good sign that we’re exploring an area where there is some interest and something of a gap in the literature.

 

Research update #26: The reboot

Here’s this week’s Pat Thomson inspired PhD journal topic:

I have learnt since starting the PhD that… I need to rethink my approach and be a little more realistic in my planning. This is the project plan that I started at the end of May last year.

project plan

At the time, it seemed like a pretty good plan. By this plan, I had finished the final version of my PhD proposal 29 days ago, after getting and responding to feedback on two draft versions.

I could beat myself up about not hitting these targets – not coming even remotely close really – but that’s not going to achieve anything.

So I’m hitting the reboot button. Fortunately, my thinking has progressed in this time and I can happily remove several of the sections. Students – gone. TELT pedagogy and practices – largely gone I think. Teachers  – mostly gone. Technology – mostly gone. Instead of trying to do all the things and come up with some kind of genius ‘theory of everything’, I’ve landed on something rather more achievable.

The original question was this:

How can Edvisors, (third space teaching support workers including education designers, academic developers and learning technologists), better support technology enhanced learning and teaching (TELT) practices in higher education?

(The bit explaining edvisors has always been draft at best)

It might look kind of like this:

How can, do and should H.E. institutions ensure that the work and role of the edvisor in introducing, expanding and supporting TELT practices is understood, valued and supported?

Or maybe it’s not the responsibility of H.E institutions. I mean, I think it is but in terms of actually getting something done… Maybe the question is really:

How do and should edvisors in H.E. ensure that their work in introducing, supporting and developing TELT practices is understood, valued and supported by academics and the institution?

Not sure – this option feels more pro-active and empowered but maybe initiatives that don’t come from the ‘thought-leaders’ of the academy are unlikely to succeed due to entrenched power structures. Who needs to take ultimate responsibility? Who is actually more likely to get it done?

What do you think? Please comment or tweet me back @gamerlearner

I just need to find a way to put this into a question that gives me the room to address it properly. There’s a lot of other stuff that I’m interested in but I think it has been covered already pretty well in the existing literature. It’s the job of the edvisor to know the research and recommend the best strategies for innovation and support of TELT practices, so this is not the focus of the thesis.

Oh and I think I’ll go with the term edvisor for now too. Probably need to write something explaining what I think this is and why it is the best term, but I’m ok with that.

Mainly just writing something is vital at this stage – and figuring out exactly what I’m trying to research and what methods I want to use to do so.

One core element is going to be a comprehensive scan of what Australian Universities are currently doing in this space – how they manage edvisor teams and which systems appear to be working. I had in my head that there are 37 Australian Universities – I found out yesterday that there are actually 40, plus 3 International unis with local campuses. Not sure what to do with them – I suspect they have a very minimal local presence so it’s probably not relevant. Might be interesting though. We’ll see.

Onwards.

Research update #23 – The ‘troublemaker’

I went to a cross institute training thing last week and for some reason we did an icebreaker exercise where we had to introduce the person that we were sitting next to to the room.

I was sitting with a long-time colleague from the central IT unit, who said that he was going to introduce me as a ‘troublemaker’. At first I laughed and suggested that ‘disruptor’ is probably a better term. I won’t deny for a second that I care about what we do and how we do it as a university and I will ask challenging questions and push for change where I think it’s necessary. I certainly don’t buy into the logical fallacy of appeal to authority as a source of all wisdom.

He did say that he appreciated the fact that I was reasonable and put forward logical arguments in my advocacy. He said it was also appreciated that I wasn’t overly demanding and didn’t constantly hassle the IT team. This just made me wonder if this wasn’t why I generally don’t feel like I’m actually achieving much of what I set out to in my dealings with the central teams. Maybe I need to be less reasonable and more persistent.

The fact that I’m considered to be a ‘troublemaker’ rather than an engaged participant in the system suggests to me that our system is flawed, particularly in terms of the relationships between the central units that ‘own’ the systems and people in the college teams that work the most closely with the people that the systems are intended for – well, the teaching side of this at least. This isn’t to say that the central units don’t work with teachers and students but it’s rarely a long term relationship. For all the talk of cooperation and collaboration, the communications and governance structures are very much set up in such a way that the central units dictate the conversation and the policy directions – and I’ve been told directly by them that they don’t exist to serve the needs of the teachers and learners, they exist to serve the university executive.

Fortunately this reinforces a discussion that I had with my supervisor Peter last week, where I mentioned once again that I feel like the work that I’ve been doing and the things that I’ve been reading are all heavily oriented to ideas around how H.E. institutions work and particularly in relation to TEL edvisors / Third Space TEL workers. I feel that this is an important part of the question (what can TEL workers do to better support TEL practices in H.E) but it’s far from all that I want to cover. That said though, the broad vision that I have – what do TEL workers do, how do they sit in the organisation, what do teachers do, what are the overlaps that create opportunities for better collaboration – is probably far too large to do justice to in a thesis. Peter suggested that a solid mapping of how different TEL support units in Australian institutions work could grow to be a significant piece of work in itself. I think this still lets me explore what TEL edvisors/works are and do, so maybe this is enough. I’m sure there’s also a decent discussion to be had about how different universities create opportunities to support TEL practices by the ways that they structure their support teams. All of this seems a little removed from teaching and learning per se to me – considering that it’s a PhD in Education – and almost more tied to organisational/management type ideas. Maybe it’s just broadly sociological or anthropological or something.

Anyway, it’s given me more to think about and should make it easier to dive into the literature once more.

On a side note, I came across an article about some anthropological research into why professors don’t adopt innovative teaching methods – which was kind of the initial premise of my research – and, surprise, it’s at least partially to do with not looking foolish in front of their students. (Which I’ve suspected for some time – my reasoning being that one’s capital in a university is one’s intelligence and looking like you don’t know something appears to be regarded as a cardinal sin. Which is crazy because it’s impossible to know everything – particularly when it’s not your discipline – and admitting this (and trying to rectify it) is clearly an indicator of intelligence. Anyway, it’s well worth a read – I do wish they’d cited the actual research though. (I also recognise that it’s a more nuanced issue than I’ve painted)

https://www.insidehighered.com/news/2017/07/06/anthropologist-studies-why-professors-dont-adopt-innovative-teaching-methods 

 

Looking for a new narrative

I woke from a dream this morning – no, it’s ok, I’m not going to tell you about it in detail – and am now wondering about the kind of story that I see myself living in.

I have a lot of obstacle/barrier dreams, the frustrating kind of dreams where you are trying to do something simple but you never seem to be able to get it done because things are always not going to plan. (My dentist tells me that I grind my teeth in my sleep – I’m guessing that this is why). I’m now starting to wonder if this shapes my outlook on the world in my waking hours – if the story that I see myself living in is an ongoing struggle against the things getting in the way of what I’m hoping to achieve. (At an unconscious level at least).

As someone with a keen interest in storytelling, it occurs to me that this is a fairly common model for narratives – at least in the Western tradition that I’m most familiar with. We have a hero (clearly me, because if you can’t be the hero in your own story, then when?) who needs to do something, overcomes opposition/barriers to do so and is generally triumphant. This is almost invariably the model in video games, where you also develop skills and/or acquire resources that help you to overcome increasingly challenging obstacles (or enemies) until the final “boss fight”. Or take a romantic comedy – the hero (or heroine) has a goal but obstacles get in the way (more often hilarious misunderstandings or their own character flaws) that need to be addressed before they achieve their objective.

We all instinctively understand this model and this is why it’s the in-between material in the story (what do we know about the character, what unusual scenario did they confront, what other incidental things happened) that we use to judge whether it’s a good or a bad story – which is to say whether or not it is well told. When things don’t go to plan and the hero doesn’t achieve their goal, well, we have mental models for this as well so it’s not necessarily a surprise but because it’s still an outlier in many ways, the story seems to carry extra emotional weight.

I think maybe the way that I’m currently looking at my PhD topic sits firmly in this (former) narrative structure. The hero (either teachers or intrepid TEL edvisors) want to enhance teaching and learning using technology (because there are bucket-loads of evidence that this can help) yet there are barriers (cultural, competence-based, resource related and ???) that prevent this from happening. The quest is to overcome these barriers so that teaching and learning is enhanced and everyone lives happily ever after.

What if, however, this whole storytelling model is wrong?

What if it is grounded too much in this idea of competing and opposing forces where only one can triumph? I’ll happily acknowledge that most of these issues are far more nuanced than this makes out and the conflict of needs/priorities is generally not oppositional or malicious but I have to wonder whether our (or my) storytelling model is sophisticated enough to deal with this. How often have I taken circumstance as a personal slight and missed an opportunity to work with instead of against it. I read somewhere recently that brain scans indicate that when people read something online that goes against their beliefs, the brains first immediate response is to go straight to the defensive part of fight-or-flight and our capacity for cognition and understanding drops instantly. So it’s not just me struggling with our conflict based paradigm perhaps at least.

Something else I’m mindful of here is the impact of the Western emphasis on individualism vs collectivism. I like people but, as an introvert, I’m also pretty happy with my own company and I’m mindful that maybe in my story, as the hero, I expect myself to do most of the work. I understand rationally that this is simply just not how things will or can happen and that it takes a village etc etc but this is the model of many of the stories that we tell. The hero might get some help from friends but they largely resolve the quest on their own.

So if our (my) current story isn’t the best one, then what is? Is there are better way of looking at this question of how we can better support TEL practices than simply overcoming obstacles and getting from A to B? I have to give credit to my supervisor here, who, when I was putting together my initial PhD proposal suggested that I change the focus from barriers to more positive strategies. I think perhaps what I missed was that it doesn’t just need to be positive strategies for overcoming the barriers – because this is still a barrier-centric position.

I don’t have the answers but I like that I can at least see more clearly that there are different paths.

Research update #13

One of my principle reasons for using this blog in my research/study is that it offers an effective and searchable way to put my first-draft thoughts and quotes/references down in a central and searchable space. I found this very useful when I did my Masters and hope that it will prove equally useful now.

My main challenge is the overwhelming amount of ideas and information that I’m currently swimming in. By taking on – at least for now – the challenge of developing an holistic understanding of the factors influencing (positively and negatively) the use of TELT in Higher Ed, I’ve opened myself to trying to understand the nature of H.E itself and how all of the pieces work together (or don’t, depending on how they seem to feel in the morning)

This has meant that I had a virtual bombsite with (digitally) jotted down questions and ideas for my job and quotes and scattered references and issues. I think I’ve now put this into some kind of triage/processing system. In brief, I’ll read the paper/book/etc, scrawl barely legible notes on it in pencil, highlight (it seems) every other word and then convert that into a blog post here.

From there, useful quotes (all annotated and properly cited) go into a quotes/refs page in Scrivener under the broad factor heading (e.g. Teachers and teaching). Simultaneously I have another page (organised by factor) with appropriate citations that is for my questions and ideas. These get filtered down to key points which go into a Notes for Lit Review page (again organised into factors) and this will give me the structure of the Lit Review itself and help me to make some semblance of order of my thinking.

I’ve just finished updating the Questions/ideas and Quotes/Ref pages and am up to transferring that to Notes.  All of which means that it’s been a little while since I’ve actually read something new however revisiting the range of papers that I’ve already looked at was interesting in terms of seeing which areas my thinking has progressed in. (not many but some)

Going by my project plan, I should be moving on now to looking at Universities as Organisations as a factor – which I’ve never been 100% sure what I mean by but it seems relevant and like a handy catch all for a lot of spare influencers.

Generally still feeling ok about things.

Research update #12: Crazy but worthwhile

So I’ve just posted my thoughts on a paper by King & Boyatt about factors that influence the adoption of e-learning. This has taken me far longer to work through than any other paper – though there was probably a small interruption there in the middle because I’m a bit of a political tragic and I’ve been hoovering up stuff about the U.S election and had a little trouble focusing for a while (and now I really don’t want to talk about or hear about it. Perfect time to bury myself in research )

Anyway, while I can feel time ticking away (which I’m told is a perpetual feeling for PhD students), I don’t think that the time I spent on processing this paper was wasted because it has helped me to think about a few things in my big picture and also it has raised a few questions that I’m keen to dig into deeper. Primarily that of what the real and most powerful motivators are for the adoption of TELT/e-Learning practices (and there are always multiple ones because that is the complex kind of world that we live in) and how do they affect our approach to implementing this for the right reasons.

I’ll leave the question of how we fundamentally shift university culture until my next project I think.